Table Of Contents (cid:88)(cid:88)(cid:88)(cid:15)(cid:81)(cid:68)(cid:85)(cid:80)(cid:69)(cid:66)(cid:90)(cid:15)(cid:68)(cid:80)(cid:78) (cid:55)(cid:80)(cid:77)(cid:86)(cid:78)(cid:70)(cid:1)(cid:26)(cid:1)(cid:116)(cid:1)(cid:42)(cid:84)(cid:84)(cid:86)(cid:70)(cid:1)(cid:18)(cid:1)(cid:116)(cid:1)(cid:43)(cid:66)(cid:79)(cid:86)(cid:66)(cid:83)(cid:90)(cid:1)(cid:19)(cid:17)(cid:18)(cid:18) IN THIS ISSUE Product Coverage Inquiries ON THE COVER [email protected] 10 (800) 247-4880 131 West Grand Drive Lincoln, NE 68521 Essential Business Tech Circulation (To adjust your bulk order or to 4G Arrives Technology intelligence for request racks.) [email protected] executives, professionals, (800) 334-7458 and entrepreneurs Verizon Wireless recently launched its 4G LTE (Long Term Evolution) network in 38 metropolitan Customer Service areas and 60 airports across the U.S., promising (For questions about your sub- to serve more than 110 million customers with scription or to place an order or change an address.) service up to 10 times faster than 3G cellular. We [email protected] spoke with Verizon Wireless about the launch (800) 733-3809 in a Q&A that begins on page 10. We also FAX: (402) 479-2193 discussed the carrier’s business-class smartphones and the relevance of PC Today Android-based phones P.O. Box 82545 Lincoln, NE 68501-5380 for business. Hours Mon. - Fri.: 8 a.m. to 6 p.m. (CST) Online Customer Service & Subscription Center www.pctoday.com Authorization For Reprints (800) 247-4880 42 Copyright 2011 by Sandhills Mobile Office Publishing Company. PC Today is a registered trade- Highly useful information for mark of Sandhills Publishing conducting business on the road Company. All rights reserved. Reproduction of material 62 appearing in PC Today is strictly prohibited without written permission. Printed in the U.S.A. GST # 123482788RT0001 (ISSN Data Center Virtualization 1040-6484). Personal Electronics PC Today is published monthly There’s almost as much buzz these days about for $29 per year by Sandhills Electronics, services, and helpful virtualization as there is about cloud computing. advice for home and leisure Publishing Company, 131 West Grand Drive, P.O. Box So how much of the hype is true and how much is 82545, Lincoln, NE 68501-5380. misplaced? Turn to page 14 to hear what experts 70 Subscriber Services: have to say about both the drawbacks and the (800) 733-3809. benefits of virtualization today. Then, on page 18, we explore the possibilities associated with Business Travel 911 moving IT security into the cloud. Fast tech support especially for traveling professionals IN BRIEF TECHNOLOGY NEWS ❚ Dell Announces ROI on your virtualization virtualization solutions for LG Endpoint Encryption investment. Called HP Critical smartphones. This is an all- According to the Ponemon Advantage, the service provides around win for business users Institute, a data breach for a end-to-end service with an ac- (which can run two different U.S. company can cost as much count team that will, according environments on LG phones, as $6.75 million. To help busi- to HP, “help you to build, oper- one for work and one for nesses meet various regulatory ate, and continuously improve personal use), LG Electronics and compliance requirements your environment to achieve (which is striving to expand and to avoid the costs associ- business IT goals.” its presence in the enterprise ated with exposed data, Dell world), and VMware (which ❚ has begun offering its first Seagate Releases 1TB Enter- will further extend its security The new Visual Collaboration endpoint encryption software, prise Drive; Dell Snaps It Up solutions to businesses of all Executive Desktop from called Dell Data Protection. Seagate released its first 1TB sizes). According to VMware, HP is a software-based Designed for easy integration 2.5-inch enterprise hard drive, the the new solutions will be avail- videoconferencing solution into midsized to large busi- Constellation 2. The Constellation able sometime in 2011. that works with touch-based nesses, Dell Data Protection 2 is designed for manufacturers computers such as HP’s ❚ TouchSmart 600 PC. uses FIPS (Federal Information to include in DAS (direct attached Google & Microsoft Win Process Standards)-validated storage), NAS (network attached Government Cloud Deals ❚ encryption and is available as storage), and SAN (storage area Less than a week after the HP Launches an option in Dell’s Precision network) systems. In a press General Services Administration Visual Collaboration workstations, OptiPlex desk- release, Seagate stated that Dell chose Google’s Web-based mail For Desktops & tops, and Latitude notebooks. will optimize its PowerVault stor- (Gmail) and word processing Conference Rooms age enclosures and PowerEdge (Google Docs) apps for its 15,000 HP launched Visual Col- ❚ Juniper Buys Virtualization servers to use the new hard drive. employees, Microsoft won a laboration,a software- Security Company similar agreement with the based videoconferencing ❚ Juniper Networks announced Attachmate To Buy Novell U.S. Department of Agriculture solution the company it had acquired the Redwood For $2.2 Billion for its 120,000 employees. In announced earlier in Shores, Calif.,-based Altor Attachmate will add to its large an interview with Bloomberg, 2010. The two products Networks for about $95 mil- selection of enterprise solutions Microsoft VP Ron Markezich included in the launch lion, explaining in a press with the acquisition of Waltham, said his company’s USDA are the HP Visual Col- release that the purchase will Mass.,-based Novell for $6.10 per contract represented the biggest laboration Desktop and complement Juniper’s physical common share or U.S. government use of the HP Visual Collabora- and virtual network security roughly $2.2 billion. cloud services. tion Executive Desktop. capabilities. Mark Bauhaus, The purchase will The former is designed ❚ executive VP and general man- bring Novell’s Navteq Invests In for at-desk use; the ager of Juniper’s Service Layer enterprise offerings, 3D Mapping latter is for conference Technologies, said the resulting including SUSE Navteq, which room use and includes services “will enable custom- Linux, under At- provides maps, traffic the touch-based HP ers to deploy a consistent set tachmate’s wing. data, mobile advertis- TouchSmart 600 Quad of security services across their Novell recently ing, and numerous computer, a camera, and physical and virtual infrastruc- announced the beta location-based services, headset accessories. ture, while delivering lowest release of its Vibe has purchased the Carlsbad, total cost of ownership.” enterprise social networking Calif.,-based PixelActive, which platform, but as of this writing, specialized in 3D modeling of ❚ HP Offers New Service For the site was unavailable and its terrain, buildings, and roads. Virtual Environments future uncertain. The acquisition will add 3D If your company runs business- mapping capabilities to Navteq’s ❚ critical applications in a virtual VMware Teams With LG 2D offerings, which are used in environment on HP’s ProLiant For Enterprise Smartphone automotive GPS systems, wire- servers, HP now has a service de- Security less devices, Web-based mapping signed to keep those applications LG Electronics and VMware systems, and elsewhere. Terms of running and help you maximize have teamed up to provide the deal were not disclosed. 4 January 2011 / www.pctoday.com IN BRIEF TECHNOLOGY NEWS ❚ ❚ ❚ IBM & European Rackspace Launches Google Unveils Partners Announce Cloud Vision Managed Cloud Solution New Smartphone IBM and 15 European partners have launched Rackspace, which offers hosting and related ser- The new Nexus S smartphone, which an initiative focused on cloud-based storage vices for a variety of business needs, announced should be available within weeks and rich data delivery. The plan, called VISION its first managed cloud offering: Cloud Servers. after this issue prints, is Google’s (Virtualized Storage Services for the Future Inter- Designed for businesses that want a cloud envi- second stab at offering an unlocked net) Cloud, will entail the development of a new ronment but also need support, Cloud Servers (that is, find your own carrier) smart- type of storage cloud architecture designed to includes Rackspace’s Fanatical Support for 24/7 phone direct to customers via the meet the future needs of cloud storage service managed service. Rackspace also provides moni- Web. It remains to be seen how well and content delivery providers. toring alerts, technical guidance, and general the move will go over with custom- guidance with Cloud Servers. ers, who will find only T-Mobile will ❚ Salesforce.com Plans support the phone in the U.S., but the ❚ Cloud Database Service At $212M, Heroku Will Be phone’s specs are highly competitive Salesforce.com recently launched its own Salesforce.com’s Largest Acquisition with other iPhone-like devices. Also, Web-based enterprise database service, Data- Salesforce.com Chairman and CEO Marc Benioff it runs Android 2.3 (aka Ginger- base.com, which will compete with offerings says, “The next era of cloud computing is social, bread), which includes VoIP and the from Microsoft and Oracle. In a statement, mobile, and real-time. I call it Cloud 2.” That’s an ability to transform the phone into a Salesforce.com Chairman and CEO Marc indication of where the enterprise cloud comput- Wi-Fi hotspot. Benioff said, “We see cloud databases as a ing company is headed in general and with the ❚ massive market opportunity that will power acquisition of Heroku. The San Francisco-based Cisco To Buy LineSider & the shift to enterprise applications that are Heroku is known for Ruby, its PaaS (platform Enhance Its Cloud Services natively cloud, mobile, and social.” Database as a service) for building and deploying cloud- Cisco Systems stands to enhance its .com will serve Salesforce.com’s 87,000 cus- based apps. A post on Heroku’s blog indicates data center virtualization solutions tomers with an open and secure environment that cloud-based enterprise-level app develop- with the acquisition of the Danvers, for creating such apps. ment is the “next level” for the company. Mass.,-based LineSider Technologies. LineSider makes OneDrive, soft- ❚ ❚ Oracle Announces Desktop Google Introduces ware that automates and secures the & Web Office Suites Enterprise Email Continuity process of moving business custom- Oracle recently released Open Office 3.3, a Making use of Postini, the email security and ers to a cloud-based infrastructure. new version of its desktop productivity suite, compliance firm Google acquired in 2007, LineSider’s software makes it easy and announced the upcoming availability of Google introduced a new messaging continuity for businesses to manage all of their a Web-based version of the suite called Oracle service for enterprise customers. Google Mes- network resources—physical and Cloud Office. Both suites support the ODF sage Continuity works for businesses running virtual—when moving to cloud- (Open Document Format) and open Web Microsoft Exchange or a similar email system based systems. standards and, optionally, the sharing of files by providing backup and continuous cloud- ❚ with Microsoft Office. Oracle Cloud Office based access to email, contacts, and calendar Expedia Buys will compete with Microsoft Office 365 and information, even during on-premises system Mobile Software Developer Google Apps For Business. outages or scheduled maintenance. Online travel service Expedia an- nounced plans to acquire Mobiata, ❚ ❚ Dell To Buy Data Storage Sprint Announces Network Vision a mobile software development Company For $960 Million Sprint announced a new initiative called company that was founded in Min- Dell will add to its enterprise Network Vision, which will “consolidate nesota in 2008 and moved to Ann storage offerings with the multiple network technologies into one, Arbor, Mich., in 2009. Mobiata is acquisition of Compellent, seamless network.” Sprint will spend be- known for its flight-related mobile known for its Fluid Data tween $4 billion and $5 billion on Network apps, including FlightTrack Pro Storage family of products for reducing the cost Vision, and will work with Alcatel-Lucent, and FareCompare. According of storage management. Compellent, which Ericsson, and Samsung to build infra- to an Expedia press release, the serves a range of industries in 35 countries, will structure and add software and services to company will gain from Mobiata continue to operate in its Eden Prairie, Minn., improve its overall network offerings and “the proven ability to design and The Wall location. Dell will fold Compellent into its en- performance. In separate news, execute the most compelling travel Street Journal terprise storage portfolio while investing in the reported that Sprint will begin apps available.” Terms of the ac- company’s continued growth. phasing out its Nextel network in 2013. quisition were not disclosed. PC Today / January 2011 5 IN BRIEF TECHNOLOGY NEWS STARTUPS ❚ More recently, Flipboard gained Why Worry About the attention of eight prominent Cloud Security? media companies, which worked with Say the phrase “cloud computing Flipboard to showcase their content for business” to anyone in IT and on a new version of the app. The the first bell to ring in his mind is move, which Flipboard announced likely a security alarm. That alarm as a test run, will let users access ar- is exactly what the startup firm ticles, images, video, and audio from Navajo Systems (www.navajo ABC News, All Things Digital, Bon systems.com) wants to dampen Appetit, Lonely Planet, SB Nation, with its newest offering: Virtual SFGate, Uncrate, and The Washington Private SaaS (software as a ser- Post Magazine. Content appears vice) for Salesforce.com. Navajo within the Flipboard app in a way Systems, which is headquartered that echoes the design of print maga- in Israel and has a New York zines. Flipboard is available only for office, already offers VPS for the iPad via the iTunes Store. Google, IBM, and Oracle prod- ucts. The firm is likely to gain ❚ Blaze Bets You Need more steam with its new product, A Faster Web Site which is designed to remove con- Content “reimagineers” The Ottawa, Ontario, Canada-based cerns about regulatory compliance and Flipboard co-founders ❚Content Providers Like Blaze (www.blaze.io) launched and data security for Salesforce. Mike McCue (also CEO; Flipboard’s New Framework in November 2010 with a focused com customers. left) and Evan Doll recently In case you missed the hype last message: Optimize your company’s won over some major ❚ content providers. summer about Flipboard (www Web site and you will experience Enterprise Video Startup .flipboard.com), the startup com- more benefits than you might have Raises $10.7 Million pany made a splash by launching imagined. In addition to the obvious Kontiki (www.kontiki.com), now a magazine-like reading experience speed-related benefits (a faster Web headquartered in Mountain View, for the Apple iPad’s large, clear, site is a friendlier Web site, so more Calif., had risen from startup to and colorful display based on con- visitors are likely to stick around and VeriSign property until VeriSign tent drawn from social media sites. return to it again), optimizing a Web shed Kontiki and other companies Flipboard called its iPad app the site helps reduce costs associated not directly related to its core “world’s first social magazine” and with bandwidth consumption and Internet business in 2008. Now won both praise (for transforming server loads. Blaze is the latest ven- Kontiki is back in the spotlight Facebook and Twitter posts and ture for CEO Michael Weider, who after raising $10.7 million in online content into highly ap- founded Web security assessment Series B funding from MK Capital pealing print-like layouts) and crit- firm Watchfire until IBM acquired it with Cross Creek Capital and icism (for scraping text and images in 2007, and then became director of New World Ventures. Kontiki is from Web sites rather than using security solutions at IBM’s Rational a company to watch now for its the limited content sites provided Software division before leaving to high-quality enterprise video ap- through RSS feeds). found Blaze. plications, and it will be a company to track in the future as bandwidth, teleconferencing needs, and reliance on video communications continue Blaze is a to increase. Working toward its Canadian startup stated goal of “video communica- offering tion everywhere,” Kontiki most Web site recently launched CEO Connect in optimization conjunction with BT Conferencing; and CDN CEO Connect is a solution that en- (Content Delivery ables direct video communication Network) between the head of a company and hosting. all employees regardless of location. 6 January 2011 / www.pctoday.com IN BRIEF TECHNOLOGY NEWS STATS ❚ ❚ Build It & They Will Come 4G Gaining Steam If you’re in the retail business, it’s time to get serious about your com- Of the projected 6.4 billion mobile pany’s mobile Web presence. That’s the message from Brand Anywhere subscribers worldwide by 2015, and Luth Research, who released results from a survey conducted last 169 million will use a 4G service, fall showing that 51% of consumers are “more likely to purchase from if ABI Research’s expectations retailers that have mobile-specific Web sites.” According to research firm are correct. Looking at WiMAX eMarketer, this is how the numbers break down by product category: in particular, the firm noted that the market grew 91% between Q1 and Q2 2010 alone. Similarly, revenues for the 4G technology LTE (Long Term Evolution) are growing quickly; according to Juniper Research, they should reach $100 billion by 2014. ❚ Mobile Video Calling Ready To Take Off Video calling via mobile phone hasn’t become a common mode of communication, but Juniper Research points to the inclusion ❚ The Gadgets of video calling features in popular Americans Use new smartphones as a positive sign According to a recently for the technology. Juniper predicts published Pew Internet ❚Is Your Company At Risk For A Phishing Attack? that although video calling won’t & American Life Project Education about what phishing is goes a long way in helping users become mainstream, the number survey, mobile phones recognize attacks and prevent harm to computers and networks. of users will reach 29 million world- topped the list of gad- Phishing schemes can involve email messages made to look as if they wide by 2015. According to the gets Americans reported come from legitimate sources (such as a bank). Or they can capitalize on Pew Internet & American Life owning (85% said they user misspellings of Web addresses or a lack of caution when filtering Project, 7% of U.S. cell phone users had cell phones or smart- good search engine results from bad. In most manifestations, however, surveyed last summer “have par- phones). Computers came phishing leads unsuspecting users to a Web site that’s designed to look ticipated in video calls, chats, in second (76% said they like a trustworthy source so visitors will lower their guard and enter or teleconferences.” owned either a desktop useful personal information. Below is a look at the methods used for or notebook computer), phishing, according to Symantec’s November 2010 “State Of Spam And ❚Swift Business In SIM Cards just ahead of digital audio Phishing” report. One market that isn’t taking a players (47%), with addi- hit from the economic downturn tional results highlighting is the SIM (Subscriber Identity the trend of declining Module) market. SIMs are the desktop ownership as little cards that uniquely iden- laptop sales rise. And tify a mobile phone and provide although they continue the phone with a phone number to grab headlines, and active carrier service, and e-readers (5%) and tablet as the market for mobile phones computers (4%) are still continues to expand, so does the niche devices. SIM market. 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Director, 4G Business Devices & 4G LTE LTE Strategy & Planning, for Verizon Wireless. by Joanna Clay Verizon Wireless is positioned to have a great QMany of PC Today’s readers are executives year. The company recently rolled out its ad- and business owners who travel and rely vanced data network, using LTE (Long Term heavily on their smartphones. What adjustments Evolution) technology, in the U.S. Optimized to in- has Verizon Wireless made to the software or crease speeds and significantly reduce lag time, 4G settings on Android smartphones to make them LTE is ushering in a new phase of high-speed com- more appropriate for business use? munication and mobile data usage. And Verizon’s ASmartphones have their roots in corporate Android-based 3G smartphones have taken the America. Long before there was an Android market by storm for business users and consumers device,business users were dependent on smart- alike. We spoke with Lindsay Notwell, Executive phones to stay connected while mobile. Email, cal- Director, 4G LTE Strategy and Planning, for Verizon endar, and personal information such as contacts Wireless, to learn more about the company’s 4G LTE are a mainstay of smartphones. The primary means deployments, and to explore the Android OS from a of interacting with a corporate server is Microsoft business perspective. Exchange, and all Droid devices from Verizon Wireless offer this feature. Additionally, the de- QAndroid is turning out to be a big success with vices allow for multiple email accounts so busi- consumers. Do you think Android smartphones ness customers can use a single device for personal will gain favor with business users, as well? and business email. All Verizon Wireless Android AThe flexibility and the openness of the Android smartphones offer these features, but to the corpo- platform is very attractive to enterprise customers rate customer there is an additional need and that as they look to incorporate the device into their op- is the security feature needed to be able to remotely erations with custom applications available to their wipe company data should an employee leave the employees for job related or company specific applica- company or lose the device. Good, a well known en- tions. For small business customers, the 100,000 ap- terprise platform, is compatible with Android and plications available on Android offer a host of options allows this feature. Additionally, Verizon Wireless to help them increase their productivity and efficiency. just introduced two new Droids by Motorola that may appeal to enterprise customers: the Droid Pro, which offers the highest security available on any The LGVL600 4G Android device; and the Droid 2 Global, which is USB Modem ($99.99 (like the Droid Pro) a global device important to after $50 rebate with those business customers traveling internationally. a 2-year contract; www.verizonwireless QAre there other features that make Android .com) supports data particularly well-suited for business use? speeds 10X faster AVerizon Wireless unveiled the mobile man- than 3G. It also in- agement application Field Force Manager for cludes an LED Service business customers on Android devices. The ap- Status Indicator and plication lets customers take advantage of features internal antenna. within industries ranging from transportation and 10 January 2011 / www.pctoday.com