Note's Survival in the Intranet Enabled Corporation

116 Pages·1996·6.8 MB·English

STRATEGIC MARKET PERSPECTIVE
Notes' Survival the
in
Intranet-Enabled Corporation
Internet Opportunities Program
Digitized by the Internet Archive
2015
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Notes' Survival the
in
Intranet-Enabled
Corporation
i
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NOTES' SURVIVAL INTHE INTRANET-ENABLED CORPORATION INPUT
Abstract
Ofthe applications migrating from hardware and operating system
platforms to the Web, groupware is the first. Lotus Notes popularized the
genre in the mid-1990s and is the current leading groupware platform. In
recent months, however, Notes has come under scrutiny due to the spread
ofIntranets. Users are questioning the use ofNotes in an environment in
which information can be produced and distributed easily using low-cost,
standard Internet technology such as Web servers and browsers.
Yet for all the attention the issue has received, the comparison ofNotes
and Intranets is skewed. For all but the simplest applications. Notes'
competition comes not from the Intranet platform but from groupware
applications designed to run within an Intranet environment, using Web
browsers as clients.
:
This study analyzes the positioning ofNotes and Intranet-based
groupware. Based on interviews with users and vendors, it forecasts user
spending, current and future applications. Notes and Intranet groupware
growth over the next five years, and compares and contrasts Intranet
groupware products with Notes.
INA6 ©1996byINPUT.ReproductionProhibited.
Published by
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Internet Opportunities Program
Notes' Survival in the Intranet-Enabled
Corporation
Copyright© 1996 by INPUT. All rights reserved. Printed
in the United States of America. No part of the
publication may be reproduced or distributed in any
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The information provided in this report shall be used
only by the employees of and within the current
corporate structure of INPUT'S clients, and will not be
disclosed to any other organisation or person including
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written consentof INPUT.
INPUT exercises its best efforts in preparation of the
information provided in this report and believes the
information contained herein to be accurate. However,
INPUT shall have no liability for any loss or expense
that may result from incompleteness or inaccuracy of
the information provided.
INA6-766- 1996
NOTES' SURVIVAL INTHE INTRANET-ENABLED CORPORATION INPUT
Table of Contents
T Introduction 1
J.
A. Objectives and Scope 1
B. Methodology 2
C. Report Structure 5
D. Related INPUT Reports 5
T1T1 Executive Overview 7
A. All Groupware Will Migrate to the Web 7
B. Notes' Market Share to Fall From 1998 8
C. Groupware Vendors' Futures Lie in Intranets 11
D. Recommendations to Users 12
1. Current Notes 3 Users 12
2. Current Notes 3 Users Migrating to Notes 4 13
3. Users With No Groupware 13
Ill Groupware Technology and Applications 17
A. Introduction 17
1. Office automation 18
2. Workflow 18
3. Groupware 18
4. Web Groupware 19
B. Groupware Components and Applications 20
Communications 20
1.
2. Messaging and/or Database Architecture 21
3. Workflow 24
4. Application Development 25
5. Groupware Applications 26
C. How Do Notes and Intranets Compete? 27
1. Where Do Notes and Intranets Reside? 27
a) Network 27
b) Environment 27
c) Applications 28
2. Applications Compete With Applications 28
D. Notes Repositioned for the Internet 29
INA6 ©1996byINPUT.ReproductionProhibited.
NOTES' SURVIVAL IN THE INTRANET-ENABLED CORPORATION INPUT
IV User Views 31
A. Notes and Intranet Deployment 31
B. Groupware Application Importance and Satisfaction 33
C. Groupware Characteristics Importance and Satisfaction 37
D. User Perceptions ofNotes' Future 40
E. Suitability for Groupware Applications 42
F. Application Usage 45
,
G. Application Procurement 47
V Internet-Based Groupware Competitors
to Notes 51
A. Digital Equipment: Workgroup Web Forum 51
1. Introduction 51
2. Product 51
3. Conclusion 52
B. Action Technologies: ActionWorkflow Metro 53
1. Introduction 53
2. Product 53
3. Conclusion ' 54
C. Radnet: WebShare 55
1. Introduction 55
2. Product 55
3. Conclusion 56
D. AEX Software: About 57
1. Introduction 57
2. Product 57
3. Conclusion 58
E. University ofGeorgia: TCBWorks ^-^ 59
1. Introduction 59
2. Product 59
3. Conclusion 60
F. Netscape 60
1. Introduction 60
2. Product 61
3. Conclusion 62
G. Bittco Solutions: Co-motion 63
1. Introduction 63
2. Product 63
3. Conclusion 64
H. Groupware Functionality Comparison 65
)
ii ©1996byINPUT.ReproductionProhibited. INA6
NOTES' SURVIVAL IN THE INTRANET-ENABLED CORPORATION INPUT
VI Market Forecasts 67
A
Glossary 77
A. Definitions 77
B Vendor Names and Addresses 87
C User Questionnaire 89
INA6 ©1996byINPUT.ReproductionProhibited. iii
NOTES' SURVIVAL IN THE INTRANET-ENABLED CORPORATION INPUT
List of Exhibits
-1 Survey Sample by Country 2
-2 Notes Deployment Among User Organizations, UK and US 3
-3 Intranet Deployment Among User Organizations, UK and US 3
-4 Industry and Revenue Profile ofRespondents 4
II
-1 Notes Transition to Internet vs Internet Groupware Functionality 9
-2 Importance ofIntranet to Vendors 11
-3 Vendor Perceptions ofIntranet Threat to Notes 12
-4 Notes and Internet Groupware Functionality 14
III
-1 Evolution ofGroupware 17
-2 Notes and Intranet Topologies 23
IV
-1 Notes Deployment 32
-2 Intranet Deployment 32
—
-3 Notes Applications Importance and Satisfaction 33
—
-4 Intranet Applications Importance and Satisfaction 34
-5 Average Application Importance and Satisfaction by Platform 35
—
-6 Top Rated Applications Platform Comparison 36
—
-7 Notes Groupware Characteristics Importance and Satisfaction 37
—
-8 Intranet Groupware Characteristics Importance and
Satisfaction 38
-9 Users' Perceptions ofNotes' Future 40
-10 Perceived Suitability ofNotes for Groupware Applications 42
-11 Perceived Suitability ofIntranet for Groupware Applications 43
-12 Groupware Applications Usage 1996-1999 45
-13 Notes Groupware Application Procurement 47
-14 Intranet Groupware Application Procurement 48
V
-1 Notes and Internet Groupware Functionality 65
iv ©1996byINPUT.ReproductionProhibited. INA6