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MHA Consulting ACP Houston Mock Dissster Exrecise (Jan 10 2017) PDF

26 Pages·2017·12.87 MB·English
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Mock Disaster Exercises Mock Disaster Exercises Sponsored by MHA Consulting Inc. ACP Houston January 10,2017 © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 1 MHA CONSULTING, INC. KEY FACTS • A 17-year proven track record of applying industry standards and best practices across a diverse pedigree of clients. • A simple mission: Ensure the 17 15 CAPABLE GLOBAL SAAS continuous operations of our Years in Average years Comprehensive Diverse, global Compliance operation. industry and risk tools. client’s critical processes. suite of services. client base. experience. • Services include Business Continuity, Crisis Management, SENIOR LEADER Disaster Recovery, IT Best Michael A. Herrera, CBCP Practices and Physical Security. Chief Executive Officer Phoenix, Arizona www.mha-it.com • SaaS tools include BCM Compliance and Residual Risk. © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 2 DIVERSE, GLOBAL CLIENT BASE SERVICES HEALTHCARE EDUCATION FINANCIAL INSTITUTIONS CONSUMER PRODUCTS INSURANCE TRAVEL & ENTERTAINMENT GOVERNMENT/UTILITY © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 3 COMPREHENSIVE SOLUTIONS PRACTICES ASSESS THE RECOVERY RESPONSE & MAINTAIN & CURRENT STRATEGIES/ EXERCISES RECOVERY PLANS IMPROVE ENVIRONMENT SOLUTIONS § Current State § Business Recovery § Crisis Management § Training & § Update Recovery Assessment Strategies Awareness Plans § Business Recovery § Business Impact Analysis § Data Center § Mock Disaster § Update Current § IT Disaster Recovery Recovery Strategies Exercises State Assessment § Threat & Risk Assessment § Plan Functional § Update Business § BCMMETRICSTM Walkthroughs Impact Analysis & Compliance Threat Assessment Confidence (C2) § Alternate Worksite Exercises § BCMMETRICSTM Residual Risk (R2) § BCMMETRICSTM BIA On-Demand (BIAOD) © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 4 TRACEY WILDER, CBCP & CBCV BIO • Business continuity and crisis leader with over 20 years of industry experience. • Holds a Bachelor of Honors degree as well as two certifications in business continuity: CBCV & CBCP. • Over the years Ms. Wilder has supported customers through 911, 2005 Hurricane Season, Hurricane Sandy, as well various other events over the years. • She led the implementation of work place violence training at GE Capital as well as conducted BIAs and wrote plans for organizations to meet FFIEC requirements. • In past 3 years Ms. Wilder has been instrumental in establishing policy and procedure related to evaluating external and internal suppliers and their ability to support their customers in the event of an incident. © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 5 DEFINITION WHAT IS A MOCK DISASTER EXERCISE? … a simulation of an unplanned disruption that requires participants to identify the actions and steps they would take to successfully respond, assess impacts, activate resources and recover in a timely manner.. © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 6 THE SESSION THE MOCK PROVIDE A DISASTER EXERCISE CLEAR PICTURE APPROACH & METHODOLOGY OF THE TYPES OF MOCK EXERCISES YOU CAN USE • The ”Right” people • Tabletop Exercise/Structured Walk-Through Test • The “Right” Planning • Walkthrough Drill/Simulation Test • Increasingly complex exercises • Functional Drill/Parallel Test • Trained participants • Full Interruption/Full Scale Test • Maturity appropriate exercises • Documenting the results • Updating the process © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 7 TRENDS AND THE FUTURE TRENDS THE IMPACTING NEXT EVOLUTION MOCK DISASTER EXERCISE PLANNING OF MOCK DISASTER EXERCISES • Few organizations have best of class capabilities • Scenario agnostic –its about the impacts • Little to no emphasis on training/exercises • Test real time capabilities in unplanned exercises • Belief events will never happen to them • Fully integrate external agencies and partners • Attention spans/availability / accountability /participation • Certify team members on a regular basis • Refuse to exercise at the highest levels • Combination of mini and full exercises • Don’t incorporate external agencies and partners • Use “Checklist Manifesto” approach • Leaders can’t lead the team • No standardized Incident Management process © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 8 PLANNING THE EXERCISE PLANNING DOCUMENT YOUR EXERCISE MUST NOT BE TKEN AN EXERCISE PLAN EVEN IT’S A SMALL LIGHTLY. EXERCISE Considerations Planning Document • Exercise Planning Team • Purpose • Maturity of the Team • Scope • Time Constraints • Objectives • Areas of Weakness • Assumptions • Resources Required (People, Process, Technology) • Risks • Exercise Type • Resources (People, Places, Things) • Budget • Action Item Lists Resources • DHS Exercise Planning Guidelines © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 9 EXERCISE TYPE SELECT AN EXERCISE TYPE APPROPRIATE TO YOUR TEAM, TIME & RISK THRESHOLD • Tabletop Exercise/Structured Walk-Through Test –Novice/Days/Risk Low • Walkthrough Drill/Simulation Test –Novice to Moderate/Days to Weeks/Risk Low • Functional Drill/Parallel Test –Moderate to Advanced/Months/Risk Moderate to High • Full Interruption/Full Scale Test –Advanced/Months/Risk High © 2016 MHA CONSULTING. ALL RIGHTS RESERVED. 10

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ALL RIGHTS RESERVED. Mock Disaster Exercises. Mock Disaster Exercises. Sponsored by MHA Consulting Inc. ACP Houston January 10,2017
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