Leadershift HP:Layout 1 16/3/09 14:33 Page 1 LEADERSHIFT THIS PAGE INTENTIONALLY LEFT BLANK ii Leadershift TP:Layout 1 16/3/09 14:32 Page 1 LEADERSHIFT Reinventing leadership for the age of mass collaboration Emmanuel Gobillot London and Philadelphia Publisher’s note Every possible effort has been made to ensure that the information contained in this book is accurate at the time of going to press, and the publishers and author cannot accept responsibility for any errors or omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or refraining from action, as a result of the material in this publication can be accepted by the editor, the publisher or the author. First published in Great Britain and the United States in 2009 by Kogan Page Limited Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses: 120 Pentonville Road 525 South 4th Street, #241 London N1 9JN Philadelphia PA 19147 United Kingdom USA www.koganpage.com © Emmanuel Gobillot, 2009 The right of Emmanuel Gobillot to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988. ISBN 978 0 7494 5531 6 British Library Cataloguing-in-Publication Data A CIP record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Gobillot, Emmanuel. Leadershift : reinventing leadership for the age of mass collaboration / Emmanuel Gobillot. p. cm. Includes index. ISBN 978-0-7494-5531-6 1. Leadership. I. Title. HM1261.G632 2009 303.3’4--dc22 2009008502 Typeset by JS Typesetting Ltd, Porthcawl, Mid Glamorgan Printed and bound in India by Replika Press Pvt Ltd To Charlotte and George for questioning everything I think, say or do, even if I don’t always come across as grateful when you’re doing it! THIS PAGE INTENTIONALLY LEFT BLANK vi Contents Acknowledgements ix Introduction 1 Why am I asking for your time? 1 The day of reckoning 13 Leading in turbulent times 2 The demographic trend 21 Making your experience irrelevant 3 The expertise trend 29 Making your knowledge irrelevant 4 The attention trend 39 Making your efforts irrelevant 5 The democratic trend 47 Making your power irrelevant viii Contents 6 Pay or play? 53 Who matters most? 7 Leadershift 69 Are you worth following? Are you easy to follow? 8 Shift 1 – from clarity to simplicity 87 Securing engagement 9 Shift 2 – from plans to narratives 105 Ensuring alignment 10 Shift 3 – from roles to tasks 121 Creating accountability 11 Shift 4 – from money to love 135 Obtaining commitment 12 The Elvis fallacy 151 From here to there and now to then Concluding thoughts 167 Could it all be a bad dream? Don’t take my word for it 171 Index 181 Acknowledgements From the day I got my first cassette tape as a child (Kate Bush’s The Kick Inside if you must know) I discovered the fascinating world of acknowledgements. Here was a way of getting closer to the artist. Here I could not only enjoy the work itself but understand more about its creation and the person behind it. Later, as I became an avid reader as well as a music fan, my love for acknowledgements never disappeared. Until, that is, I realized how hard it was to write my own. There is something really difficult about naming everyone who contributed to your work when you have been influenced by so many people without, at times, even realizing it. So I want to start by apologizing to anyone I might have omitted from this. I did not do so willingly or knowingly. Along with desk and library-based research, most of my ideas come from and are refined with executives in organizations I am lucky to visit and work alongside. There are some in particular who have given me license to operate freely within their businesses in a way that has directly enriched this text. My thanks and gratitude go to Hayko Kroese, Global Head of Human Resources at Philips, and his team (especially Lucille Adriaens, Country Talent Manager Benelux, Kirsten Menes, Senior Director
Description: