joint office of homeless services

29 Pages·2017·1.03 MB·English

JOINT OFFICE OF 
HOMELESS SERVICES
Council Work Session – September 5th, 2017
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Agenda
9:40 am – 10:25 am Joint Office of Homeless Services
Background
Priority-Setting & Budget
Outcomes & Accountability
10:25 am – 10:45 am City Financial Context
Homeless Services Funding
General Fund Revenue and Expenditures
Future Financial Risks
10:45 am – 11:30 am FY 2018-19 Discussion
Fiscal Tradeoffs
Discussion & Next Steps
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JOINT OFFICE OF 
HOMELESS SERVICES
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Joint Office: Origin
• 2013: Council Adopts A Home for Everyone Plan – Shared Plan,
Shared Priorities, Shared Strategies
• 2014: Council Adopts A Home for Everyone Charter – Shared
Governance, Resource Alignment through Coordinating Board and
Executive Committee
• 2015: City and County engage CSH to explore national “Lead
Agency” models and propose creation of Joint Office
• 2016: Steering Committee from City and County develops the Joint
Office, the IGA.
• July 1, 2016 Joint Office of Homeless Services is launched
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Joint Office: Objectives
• Deepen Collaboration: Build on the City‐County alignment created by 
A Home for Everyone.
• Remove Silos: Eliminate historical division of responsibility for 
homeless services where City planned and funded for homeless singles 
and the County planned and funded for families, DV, and youth.
• Improve Alignment: Seize opportunities to align homeless services 
with other critical system resources administered through the County 
(health, criminal justice, human services), the City, the State and 
Federal Government.
• Improve System Planning, Performance Measurement, 
Transparency: Single entity responsible for overseeing system 
planning through AHFE and ensuring system outcomes through data, 
evaluation, and contracting.
• Improve Efficiency: Consolidate like services, reduce redundancy and 
inconsistencies in contracting, data collection, and reporting, integrate 
and better deploy government staffing resources.
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Joint Office: IGA
• Term: 5 years
• Consolidation: Staff & Contracts
• Reporting: Director appointed by Chair, in consultation with
Housing Commissioner. Director reports to Chair and advises
Council and Commission.
• Policy & Budget Alignment: Policy and Budget Alignment
Committee
• Key Functions: System Planning, Contracting/Monitoring, CoC
Lead
• Outcome Reporting: Regular reporting of performance measures
• Funding: Ongoing accounting and monitoring of expenditures
• Audit, Investigation & Review: City’s right to audit
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Joint Office: Outcome 
Accountability
• IGA: Quarterly and Annual Reporting of System Performance Measures 
to PBAC & PHB
• # of households placed in permanent housing
• 12 month retention rate
• # of households prevented from entering homelessness
• # of returns to homelessness within two years
• Shelter bed utilization
• Demographic Report (upon request)
• AHFE: Coordinating Board and Executive Committee
• Quarterly and annual outcome report – including system performance 
measures and outcomes by race and ethnicity.
• Evaluation framework developed in year 1; implementation begins in year 2
• Contracts: 
• Performance targets and ongoing data entry obligations for key performance 
indicators to allow for ongoing progress measurement.
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Joint Office: System Level 
Outcomes
Exceeding Goals in Housing Placement, Eviction Prevention, & Shelter
8,532
8,000
7,000 6,644
6,139
6,000
4,889
4,760
5,000 4,500 4,603
Goal: 
4,147 4,153 4,174
4,023 5,023
4,000 Goal: 
4,317
2,967 Goal: 
3,000 Goal: 3,725
3,575
2,000
1,000
0
FY 2014 (pre‐AHFE) FY 2015 FY 2016 FY 2017
Placements Preventions Shelter Access
*Placements and preventions within each reporting year exclude those who began services in the prior year.
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Joint Office: System Level 
Outcomes – Shelter Beds
Publicly‐funded Shelter Beds 
 2,000
1,740
 1,800
 1,600
1,379
 1,400
 1,200
Goal
 1,000
 800
585 585 585
 600
 400
 200
 ‐
FY 2014 (pre‐ FY 2015 FY 2016 FY 2017 FY 2018
AHFE)
Year‐Round Seasonal
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Joint Office: System Level 
Outcomes
Total Served: Placement, Prevention, Retention, Shelter
30,000
29,221
25,651
25,000
22,928
21,000
20,000
15,000
FY 2014 (pre‐AHFE) FY 2015 FY 2016 FY 2017
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