Hybridization in Network Management

368 Pages·2019·12.158 MB·English

by  Adam Jabloński

BUSINESS ISSUES, COMPETITION AND ENTREPRENEURSHIP

H
YBRIDIZATION IN
NETWORK MANAGEMENT

No part of this digital document may be reproduced, stored in a retrieval system or transmitted in any form or
by any means. The publisher has taken reasonable care in the preparation of this digital document, but makes no
expressed or implied warranty of any kind and assumes no responsibility for any errors or omissions. No
liability is assumed for incidental or consequential damages in connection with or arising out of information
contained herein. This digital document is sold with the clear understanding that the publisher is not engaged in
rendering legal, medical or any other professional services.
B I , C
USINESS SSUES OMPETITION
E
AND NTREPRENEURSHIP

Additional books and e-books in this series can be found
on Nova’s website under the Series tab.
BUSINESS ISSUES, COMPETITION AND ENTREPRENEURSHIP

H
YBRIDIZATION IN
NETWORK MANAGEMENT

ADAM JABŁOŃSKI
EDITOR
Copyright © 2019 by Nova Science Publishers, Inc.

All rights reserved. No part of this book may be reproduced, stored in a retrieval system or
transmitted in any form or by any means: electronic, electrostatic, magnetic, tape, mechanical
photocopying, recording or otherwise without the written permission of the Publisher.

We have partnered with Copyright Clearance Center to make it easy for you to obtain permissions
to reuse content from this publication. Simply navigate to this publication’s page on Nova’s
website and locate the “Get Permission” button below the title description. This button is linked
directly to the title’s permission page on copyright.com. Alternatively, you can visit
copyright.com and search by title, ISBN, or ISSN.

For further questions about using the service on copyright.com, please contact:
Copyright Clearance Center
Phone: [phone] Fax: [phone] E-mail: [email protected].

NOTICE TO THE READER
The Publisher has taken reasonable care in the preparation of this book, but makes no expressed or
implied warranty of any kind and assumes no responsibility for any errors or omissions. No
liability is assumed for incidental or consequential damages in connection with or arising out of
information contained in this book. The Publisher shall not be liable for any special,
consequential, or exemplary damages resulting, in whole or in part, from the readers’ use of, or
reliance upon, this material. Any parts of this book based on government reports are so indicated
and copyright is claimed for those parts to the extent applicable to compilations of such works.

Independent verification should be sought for any data, advice or recommendations contained in
this book. In addition, no responsibility is assumed by the publisher for any injury and/or damage
to persons or property arising from any methods, products, instructions, ideas or otherwise
contained in this publication.

This publication is designed to provide accurate and authoritative information with regard to the
subject matter covered herein. It is sold with the clear understanding that the Publisher is not
engaged in rendering legal or any other professional services. If legal or any other expert
assistance is required, the services of a competent person should be sought. FROM A
DECLARATION OF PARTICIPANTS JOINTLY ADOPTED BY A COMMITTEE OF THE
AMERICAN BAR ASSOCIATION AND A COMMITTEE OF PUBLISHERS.

Additional color graphics may be available in the e-book version of this book.

Library of Congress Cataloging-in-Publication Data

ISBN: (cid:28)(cid:26)(cid:27)(cid:16)(cid:20)(cid:16)(cid:24)(cid:22)(cid:25)(cid:20)(cid:23)(cid:16)(cid:23)(cid:19)(cid:27)(cid:16)(cid:25)(cid:3)(cid:11)(cid:72)(cid:37)(cid:82)(cid:82)(cid:78)(cid:12)

Published by Nova Science Publishers, Inc. † New York
CONTENTS

Introduction vii
Chapter 1 Trust and Public Service Delivery by Hybrid Organizations 1
Adam Jabłoński
Chapter 2 The Assumptions of Hybrid Business Models Based on the
Concepts of Big Data and the Sharing Economy 43
Marek Jabłoński
Chapter 3 A Hybrid Model of Performance Management in the Public
Sector toward Improvement of Public Services: Minimum
Service Standards (MSS) in an Indonesian Decentralised System 59
Mohammad Roudo, Adrian Campbell and Simon Delay
Chapter 4 Corporate Performance Reporting within
Sustainability Concepts: Hybrid Performance 89
Irena Hejduk and Anna Karmańska
Chapter 5 Franchising as a Hybrid Organizational Form:
Answers to Sales and Distribution Growth 117
Aleksandar Erceg and Marta Ziółkowska
Chapter 6 Hybridization of the Organization’s Activities:
A Case Study of Trends in Development for
Network Business Models 137
Helena Kościelniak, Eva Jančíková
and Katarzyna Brendzel-Skowera
Chapter 7 Trust as an Intangible Asset of Enterprises
Embedded in a Network Environment 149
Barbara Kożuch and Adam Jabłoński
vi Contents
Chapter 8 The Role of Strategic Planning in Public Institutions:
The Case of the Department for Transport in London 181
Justyna Trippner-Hrabi and Ewa Stroińska
Chapter 9 Crowdsourcing as an Innovative Service Delivery Model 201
Wiesława Caputa, Izabela Krawczyk-Sokołowska
and Artur Paździor
Chapter 10 The Concept of a Hybrid Value Chain in
Organizations in the Health Care Sector 245
Ewa Popławska
Chapter 11 Building an Information Management System in a
Multidivisional Corporation: An Analysis of a
Management Personnel’s Awareness of
Informational Needs (A Case Study) 259
Paweł Antonowicz and Piotr Skrzyniarz
Chapter 12 The Impact of Risk Factors on Crisis Situations in the
Organization: An Integrated Model Approach 271
Jerzy Mamert Bogdanienko and Slawomir Kryszkowski
Chapter 13 Interia and the Dichotomy of Logic States in
Optimising Organisational Management 291
Marek Różycki
Chapter 14 Value Centric Cities 305
Artur Fojud and Maciej Błaszak
Chapter 15 Strategic Benchmarking Analysis of Improving the
Quality of Higher Education in Montenegro 315
Boban Melovic
Chapter 16 The Co-Production of Public Services in Terms
of the Experiences of Major Polish Cities 335
Robert Gawłowski
Editor’s Contact Information 345
Index 347
INTRODUCTION

The dynamics of market changes determine new perspectives both in the theory and
practice of management science. The mechanisms of doing business aimed at achieving a
high level of company performance are changing. This requires adequate instruments
based on the solid pillars of strategic management. Undoubtedly, the key ontological
beings which determine the success of an organization are effective and efficient business
models, strategies and business processes. A kind of a strategic hybrid emerges that
shapes the principles of doing business subject to pressure, constraints and emerging
opportunities. In this approach, companies implement strategies for growth and
development, not only to survive but also to achieve strong competitive advantage. Value
creation is another area of the development of management science and management
practices, defining key factors underlying the conceptualization and operationalization of
business models, strategies and business processes. The abovementioned concepts are
nowadays widely discussed, creating a new dimension of strategic management.
The monograph consists of chapters focused on both theoretical and practical
conditions of modern companies, specifically focused on building effective and efficient
business models and strategies and hybrid. The monograph primarily refers to new
research perspectives which determine the new challenges of strategic management. The
aim of the monograph is to present views and approaches to strategic management
determined by the development and growth of companies through building their business
models and strategies and hybrid.
The monograph contains the following chapters:
Chapter 1 presents trust and public service delivery by hybrid organizations. M.
Jabłoński describes assumptions hybrid business models based on the concepts of the Big
date and Sharing Economy in chapter 2. M. Roudo, A. Campbell and S. Delay presents
Hybrid model of performance management in public sector toward improvement of
public services. I. Hejduk and A. Karmańska examines corporate performance reporting
within sustainability concepts in chapter 4. Chapter 5 presents Franchising as a hybrid
viii Adam Jabłoński
organizational form – answer to sales and distribution growth by A. Erceg and
M. Ziółkowska H. Kościelniak, E. Jančíková and K. Brendzel-Skowera shows
hybridization of the organization’s activities – trends of development of network business
models (case study). B. Kożuch and A. Jabłoński describes trust as an Intangible Asset of
Enterprises Embedded in a Network Environment. Chapter 8 present role of strategic
planning in public institutions - the case of department for transport in London by J.
Trippner-Hrabi and E. Stroińska. W. Caputa, I. Krawczyk-Sokołowska, A. Paździor
shows crowdsourcing as an innovative service model. In chapter 10 presented the concept
of a hybrid value chain in organizations in the health care sector by Ewa Popławska.
Chapter 11 describes building an information management system in a multidivisional
corporation – an analysis of management personnel’s awareness of information needs
(case study) by Paweł Antonowicz, Piotr Skrzyniarz. Chapter 12 present the impact of
risk factors on crisis situations in the organization – an integrated model approach by J.
Mamert Bogdanienko and S. Kryszkowski. M. Różycki examines interia and the
dichotomy of logic states in optimising organizational management by A. Fojud and M.
Błaszak presents value centric cities in chapter 14. Chapter 15 present strategic
benchmarking analysis of the higher education in Montenegro in the function of
improving the quality by Boban Melovic. Robert Gawłowski describes co-production of
public services in terms of the experience of Polish major cities in chapter 16.
The achievements of the monograph are:

 determining key trends in the theory and practice of management science,
 defining key ontological beings and their use in the dynamic management of
modern companies,
 presenting the new dimensions of strategic management as seen through the eyes
of the international authors of individual chapters.
 the possibility of applying solutions contained in the monograph.

The Editor and Authors hope that the presented combination of theory and practice
will satisfy the needs of readers, in particular managers of modern companies, business
consultants and researchers of phenomena in business.