Heaith Services Management Research 16, 277-280 Index to Volume 16, 2003 Author Index Akinci F 85 Freeman T 234 Persaud DD 179 Allen P 71 Fusco D 268 PerucciC A 268 Almeida RM VR 136 Pinheiro RS 136 Ancona C268 Hicks C 188 Pink GH 24, 155 Anderson G) 155 Huntington J 251 Arca M_ 268 Richards MC_ 167 Archibald K 71 Jones N 203 Rivers PA 116 Roberts J A 71 Boaden R_ 147 Kearney AT 211 Braunholtz D 147 Khaliq A 194 Bresnen M_ 1 Saitto C 268 Broyles RW _ 194 LapierreS D 211 Scarborough H_ 1 Lilford RJ 147 Scott KM 45 Connolly M_ 203 Lorence DP 167 Short D 127 CostaLS 136 Sicotte C 56 Crampton PR 45 Marwick] C 45 Sinay T 85 Crawshaw S_ 71 Mattis MC 224 SkullS A 141 Croxson B71 McKillop I 24, 155 Spoor C261 Mitton C 96 Spurgeon P_ 188 Dacosta-Claro | 211 Munro] 261 Swan] 1 Denis J-L 56 Murray MA 24 Detsky AS 155 MurraySB 141 Taylor L 71 Dobbie F 147 Tomlinson G A 155 Donaldson C 96 Narine L_ 179, 194 Dritsakis N 39 NassiC D 136 Needham DM 155 Walsh N- 251 Edelman L_ 1 Newell S 1 Warren R147 Niedzwiedzka BM 106 Weil PA 224 Fleury M-J 56 Norwood J 127 Weil TP 13 9977 ali Index to Volume 16, 2003 Subject Index ACCESS TO HEALTH BREAK-EVEN ANALYSIS: utilization of general CARE: revisited: need to adjust for practitioner services in accessibility of selected profitability the collection New Zealand and its hospitals and medical rate and autonomous relationship with income procedures by means of income 194 ethnicity and aerial and transit government subsidy 45 network-based measures BUSINESS RESEARCH: 136 top-rated British business HEALTH CARE: barriers to perceived access in a research: has the emperor evidence-based decision managed care got any clothes? 147 making among Polish environment: healthcare managers 106 determinants of CHANGE MANAGEMENT: satisfaction 85 review and analysis of gaining and maintaining HEALTH INSURANCE: incremental approaches commitment to large-scale perceived access in a to meeting the needs of change in healthcare managed care the uninsured and organizations 179 environment: under-insured 116 determinants of utilization of general CLINICAL GOVERNANCE: satisfaction 85 practitioner services in measuring progress: review and analysis of New Zealand and its assessing the reliability and incremental approaches relationship with income validity of the clinical to meeting the needs of ethnicity and governance climate the uninsured and government subsidy 45 questionnaire 234 under-insured 116 BED OCCUPANCY: cyclic DOWNSIZING: hospital HEALTH RESOURCES: fluctuations in hospital bed downsizing and workforce theoretical model for occupancy in Roma (Italy): reduction strategies: some optimal allocation in supply or demand driven? inner workings 13 Greece 39 268 HEALTH SERVICES: EVIDENCE-BASED BENCHMARKING: as a tool PRACTICE: barriers to gaining and maintaining for the improvement of evidence-based decision commitment to large- health services’ supply making among Polish scale change in departments 211 healthcare managers 106 healthcare organizations 179 perceived access in a ‘BEST PRACTICE’: FUNDHOLDING: do budget- managed care development and transfer holding physicians respond environment: in the NHS: the importance to price? The case of determinants of of process as well as fundholding in the UK 261 satisfaction 85 product knowledge 1 re-visioning refugee health: GENERAL the Victorian immigrant BOOKS REVIEWED: PRACTITIONERS: health programme 141 McNulty T & Ferlie E. do budget-holding why is high-tech healthcare Reengineering health care: physicians respond to at home purchasing the complexities of price? The case of underdeveloped and organizational fundholding in the UK what could be done to transformation 70 261 improve it? 127 HOSPITALS: importance of process as NHS: accessibility of selected well as product knowledge ‘best practice’ development hospitals and medical l and transfer: importance procedures by means of of process as well as aerial and transit product knowledge 1 LENGTH OF STAY: network-based measures funding and organization province-wide study of the 136 of infection control in break-even analysis association between NHS hospital trusts: revisited: need to adjust hospital resource allocation study of infection control and length of stay 155 for profitability, the professionals’ views 71 collection rate and autonomous income 194 MANAGEMENT: role of ORGANIZATIONAL cyclic fluctuations in regional planning and CULTURE: measuring hospital bed occupancy management in the progress in clinical in Roma (Italy): supply transformation of the governance: assessing the of demand driven? 268 healthcare system 56 reliability and validity of funding and organization the clinical governance of infection control in MANAGERS: climate questionnaire 234 NHS hospital trusts: study of infection control constructing management practice in the new PATIENTS: professionals’ views 71 hospital downsizing and public management: the accessibility of selected case of mental health hospitals and medical workforce reduction strategies: some inner managers 203 procedures by means of workings 13 shatter the glass ceiling aerial and transit hospital efficiency and in healthcare network-based measures management: who 136 patient satisfaction 24 province-wide study of the supports affirmative hospital efficiency and association between action and why? 224 patient satisfaction 24 hospital resource perceived access in a allocation and length of managed care MANPOWER: hospital environment: stay 155 downsizing and workforce determinants of reduction strategies: some satisfaction 85 INFECTION CONTROL: inner workings 13 funding and organization in NHS hospital trusts: PLANNING: role of regional study of infection control MENTAL HEALTH planning and management professionals’ views 71 SERVICES: strategies in transformation constructing management of healthcare system 56 practice in the new INFORMATION public management: the MANAGEMENT: case of mental health PRIMARY CARE: adoption of regulatory managers 203 do budget-holding compliance programmes role of regional planning physicians respond to across United States and management price? The case of healthcare organizations: strategies in the fundholding in the UK a view of institutional transformation of the 261 disobedience 167 healthcare system 56 utilization of general barriers to evidence-based practitioner services in tools of the trade: decision-making among, New Zealand and its comparative analysis of Polish healthcare approaches to priority relationship with income managers 106 ethnicity and setting in healthcare 96 government subsidy 45 why is high-tech healthcare KNOWLEDGE at home purchasing MANAGEMENT: ‘best underdeveloped and PRIMARY CARE GROUPS/ practice’ development and what could be done to TRUSTS: from parallel transfer in the NHS: improve it? 127 dolicies to integrated o practice: PMS and PCG/Ts REFUGEE HEALTH: allocation and length of 251 re-visioning the Victorian stay 155 immigrant health theoretical model for programme 141 optimal allocation in PRIMARY MEDICAL Greece 39 SERVICES: from parallel policies to integrated REGULATORY tools of the trade: practice: PMS and PCG/Ts COMPLIANCE comparative analysis of 251 PROGRAMMES: adoption approaches to priority across United States setting in healthcare 96 healthcare organizations: a PRIORITY SETTING: tools view of institutional SUPPLY DEPARTMENTS: of the trade: comparative disobedience 167 benchmarking as a tool for analysis of approaches in the improvement of health healthcare 96 RESEARCH: services’ supply tendering process: flaws departments 211 PURCHASING: and all 188 benchmarking as a tool for top-rated British business the improvement of research: has the TENDERING: tendering health services’ supply emperor got any clothes? process: flaws and all 188 departments 211 147 why is high-tech healthcare WOMEN: to shatter the glass at home purchasing RESOURCE ALLOCATION: ceiling in healthcare underdeveloped and province-wide study of the management: who what could be done to association between supports affirmative action improve it? 127 hospital resource and why? 224