FFRROOMM RRUURRAALL VVIILLLLAAGGEE TTOO GGLLOOBBAALL VVIILLLLAAGGEE Telecommunications for Development in the Information Age Heather E. Hudson FROM RURAL VILLAGE TO GLOBAL VILLAGE Telecommunications for Development in the Information Age TELECOMMUNICATIONS A Series of Volumes Edited by Christopher H. Sterling Selected titles include: Borden/Harvey (cid:1) The Electronic Grapevine: Rumor, Reputation, and Reporting in the New On-Line Environment Cherry/Wildman/Hammond (cid:1) Making Universal Service Policy: Enhancing the Process Through Multidisciplinary Evaluation Gattiker (cid:1) The Internet as a Diverse Community: Cultural, Organizational, and Political Issues Gillett/Vogelsang (cid:1) Competition, Regulation, and Convergence: Current Trends in Telecommunication Policy Research Hudson (cid:1) From Rural Village to Global Village: Telecommunications for Development in the Information Age MacKie-Mason/Waterman (cid:1) Telephony, the Internet, and the Media: Selected Papers From the 1997 Telecommunications Policy Research Conference Mody/Bauer/Straubhaar (cid:1) Telecommunications Politics: Ownership and Control of the Information Highway in Developing Countries Noll (cid:1) Highway of Dreams: A Critical View Along the Information Superhighway Pelton/Oslund/Marshall (cid:1) Communications Satellites: Global Change Agents Regli (cid:1) Wireless: Strategically Liberalizing the Telecommunications Market Sterling/Bernt/Weiss (cid:1) Shaping American Telecommunications: A History of Technology, Policy, and Economics FROM RURAL VILLAGE TO GLOBAL VILLAGE Telecommunications for Development in the Information Age Heather E. Hudson University of San Francisco LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS 2006 Mahwah, New Jersey London CopyrightÓ2006byHeatherE.Hudson. Allrightsreserved.Nopartofthisbookmaybereproducedin anyform,byphotostat, microform,retrievalsystem,oranyother means,withoutthepriorwrittenpermissionofthepublisher. LawrenceErlbaumAssociates,Inc., Publishers 10IndustrialAvenue Mahwah, NewJersey07430 www.erlbaum.com CoverdesignbyTomaiMaridou LibraryofCongressCataloging-in-PublicationData Hudson,HeatherE. Fromruralvillagetoglobalvillage:telecommunicationsfordevelopmentinthe informationage/HeatherE.Hudson. p. cm.—(Telecommunications) Includesbibliographicalreferencesandindex. ISBN0-8058-5667-6(cloth:alk.paper) ISBN0-8058-6016-9(pbk.:alk.paper) 1.Ruraltelecommunication. 2.Ruraldevelopment. I.Title. II.Telecommunications. HE7631.H827 2006 384.3¢09173¢4—dc22 2005051238 CIP BookspublishedbyLawrenceErlbaumAssociatesareprintedonacid-freepaper, andtheirbindingsarechosenforstrengthanddurability. PrintedintheUnitedStatesofAmerica 10 9 8 7 6 5 4 3 2 1 To the many people in rural and developing regions around the world who have taught me about the importance of communication. Contents Preface xi 1 The Death of Distance? 1 Information: The Development Link 2 Changing Contexts 3 The Digital Divide 5 From Rural Village to Global Village 8 2 Telecommunications and Rural Development 10 The Power of Information Sharing 10 The Benefits of Connectivity 12 Agriculture and Fisheries 13 Extending Reach: Global Markets 14 Measuring Economic Benefits 15 Social Benefits of Using ICTs 18 Characteristics of Users and “Infomediaries” 19 Gender Issues: Women as Users and Beneficiaries 21 ICTs as Complement: Necessary but Not Sufficient . . . 23 3 Applications of ICTs for Education and Training 26 Goals of Using ICTs in Education 27 Improving Classroom Instruction 28 Access to Classroom Materials 29 Access to Continuing Education and Training 30 vii viii CONTENTS Job Training for Youth 31 Combating Illiteracy and Other Community Problems 32 Computers for Schools 33 Distance Education 34 ICTs in Education: Findings and Issues 37 Case Study: Rankin Inlet: An Arctic Window 41 Case Study: Linking Remote University Extension Centers: USP and UWI 41 4 Telemedicine and Telehealth: Applications of ICTs for Health Care Delivery 45 The Context 45 Telemedicine and Telehealth 47 Targeting Priority Problems 55 The Allure of Bandwidth 56 The Institutional Context 57 Case Study: Telemedicine in Alaska 58 Case Study: HealthNet: Medical Links in Cyberspace 60 5 Digital Divides: Gaps in Connectivity 62 The Current State of Connectivity 62 From NII to GII 63 Digital Divide Initiatives 67 Bilateral Initiatives 69 Foundation and Corporate Initiatives 71 Rural Projects in Industrialized Countries 72 Critical Issues 75 Sustainability 77 Case Study: USAID’s Leland Initiative 78 Case Study: Canada’s Smart Communities 79 6 Toward Universal Access: Strategies for Bridging Digital Divides 83 Changing Concepts of Universal Service 83 Access Versus Service 84 Universal Access: A Moving Target 86 Technological Trends 87 Discovering Demand for Communication Services 88 Rural Benchmarks Need Not Be Set Lower Than Urban Benchmarks 91 Strategies to Extend Access 91 Funding Subsidies 93 Community Access: Telecenters 94 CONTENTS ix Internet Access Through Schools 96 Case Study: Telecenters: Bulgaria’s PC3 Project 97 Case Study: Targeted Subsidies: The E-Rate 98 7 Technologies for Extending Connectivity 100 Technological Trends 100 The Backbone and the Last Mile 100 The Wireless Connection 101 Terrestrial Wireless Technologies 102 Satellite Technologies 104 Wireline Technologies 107 Electronic Messaging 108 Other Communication Technologies 109 Trends in Connectivity Costs 110 Technical Support for ICT Projects 113 Is the Fixed Network Facing Extinction? 114 Case Study: Technology Lessons for ICT Projects 115 8 Restructuring the Telecommunications Sector in Developing Regions 117 The Need for Liberalization 117 The Impact of Competition 118 Investment Indicators 119 The Revenue Gap 119 Improving Telecommunications Management 121 Limiting Periods of Exclusivity 122 Extending Access Through Resale 123 Legalizing Bypass 123 Reducing Local Barriers 124 Local Franchises 124 Competitive Rural Operators 125 Innovative Pricing 125 Regulation and Policy Issues 127 9 Evaluation: Issues and Strategies 130 The Purposes of Evaluation 131 Information and the Development Process 132 The Chain of Inference 132 Short-Term Versus Long-Term Impact 133 Evaluation as Learning 134 Identifying Objectives 135 Research Design: Beyond Anecdotes 136 Testing Hypotheses: Research Design 137
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