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ERIC EJ1111063: Strengthening Relationships with Families in the School Community: Do School Leaders Make a Difference? PDF

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Strengthening Relationships with Families in the School Community: Do School Leaders Make a Difference? Maria S. Quezada School principals can play a key role in family engagement by believing in the leadership capacity of parents and viewing families as partners in their school community. Many family engagement successful partnerships between programs logically focus families and schools is the school on providing training and principal. Even with comprehensive support for parent leaders, giving parent leadership training, sustain- them the skills and knowledge able family engagement initiatives necessary to effectively partner with cannot truly take hold without schools. Yet in implementing family buy-in, shared understanding, and engagement programs, I have found a structure for parent engagement again and again that the key to at the school level. Maria S. Quezada is the project director of Project 2INSPIRE at the California Association for Bilingual Education. VUE 2016, no. 44 23 A FOCUS ON CULTURALLY the idea of empowerment. . . . RESPONSIVE PARENT Co-powerment is communication ENGAGEMENT that seeks to lift the confidence, energy, and agency of another For over twenty years, I have worked person, self, and the relationship. It in programs providing parent leader- is lifting the power of self and others. ship training to bilingual families in The better we become at co-power- Southern California, first as the ing, the more we grow deeper director of the Multifunctional relationships that develop our power Resource Center (MRC) at the Center to create positive personal, family, for Language Minority Education and and community change. Research (CLMER) at California State University, Long Beach, and since When we used this culturally respon- 2000, at the California Association for sive process, we were inspired by the Bilingual Education (CABE). Because transformation experienced by the we work with parents who are cultur- parents attending our institutes – espe- ally, linguistically, and racially diverse, cially after they had attended several the sessions are grounded in a sessions. Parents who never shared or “community learning theory” (CLT) participated in the early discussions approach, developed by Roberto would freely and confidently do so dur- Vargas (2008) and J. David Ramirez ing the final sessions; parents shared (2010), a cultural strategy that uses that they were more active in ensuring diversity-responsive processes and their child was getting on track for activities essential for developing the college. We were creating and fostering critical relationships that provide the a sense of community, belonging, and foundation for individual and commu- personal power among the parents nity empowerment, action, and change. attending the sessions. Project staff developed a greater understanding of The CLT approach includes acknowl- the families and became more adept at edging and building on existing addressing the cultural, linguistic, cultural “funds of knowledge,” or social, economic, and political barriers what Yosso (2005) and others call they faced. They created activities that “community cultural wealth.” It also engaged parents through the use of art introduces Vargas’s (1987) concepts and metaphors, creating a safe place to of the Unity Principle, which seeks to share their lives and aspirations for build a sense of conocimiento (“Who their children. The parents recognized am I?” “Who is s/he?” and “Who are that we were reaching out to them in we?”) and unity through shared power a very different way than schools and trust. Using this process, we learn usually did. about each person and the lived experiences that have given them cultural capital and wisdom that is SCHOOL-LEVEL BARRIERS now shared with others. Knowing TO PARENT ENGAGEMENT individuals at a deeper level brings When I became the chief executive confianza (confidence and trust) to officer of CABE in 2000, we continued work together in unity and power. to offer the parent institutes, as well as In his work in communities, Vargas a parent center, at our annual confer- (2013) has also introduced us to the ence. As the CEO, I often ran into concept of “co-powerment,” a practice “transformed” parents who had that he believes is: previously attended our institutes. more collaborative than the hierar- Many of them were frustrated and in chical relationships often implied by some cases “militant” because they 24 Annenberg Institute for School Reform were going back to schools that were treatment schools and eighteen control not transformed. Schools did not schools were randomly selected to honor the role that parents can play participate in this study. in schools and share an understanding During the first year, we developed a that parents are their children’s first three-level curriculum. The control teachers. Some parents had learned schools did not receive any of the that the school budget required seesions that were provided in the approval of the school site council, but treatment schools. Parents at the their school only asked them to sign eighteen treatment schools received the budget without the opportunity to twelve three-hour modules at the review or comment on it. The knowl- Mastery level and eighteen three-hour edge and skills they learned in our modules for the trainer-of-trainers earlier institutes were not deep enough Expert level, both rooted in the CLT to work through the barriers created in approach. Because of our experience some schools that were not prepared to with previous programs, we wanted to “engage” parents in a meaningful and create a program where, at the end of partnering way. the study, the schools would be left As an organization that advocates for with “parent experts” who had the equitable programs for English learners capacity to maintain the program at and their families, CABE firmly the conclusion of the grant. We had believes that families are a child’s first also learned that when families from teacher, and that they have the capacity the same school work together, they to be strong partners with schools form supportive social relationships (Dantas & Manyak 2011). Being in “ a leadership role and with a deep commitment to engaging families and parents, I was searching for a way to, at minimum, lessen the frustration felt by parents who could not make Many parent leaders were frustrated because “ inroads into their children’s schools. they were going back to schools that did not In 2003, my colleagues and I submitted a proposal for a Parent Information honor the role that parents can play or share Resource Center (PIRC) grant from the U.S. Department of Education’s Office an understanding that parents are their of Innovation and Improvement. We were successful in obtaining the grant children’s first teachers. funds, and we were on our way to search for the best way to serve our parent communities. In 2006, CABE secured a second PIRC grant – this one with a statewide focus – to further that can provide a protective function develop our parent engagement for families who face many challenges program. Since this federal grant (Ramirez 2010; Yosso 2005; Hender- included funding to conduct research son et al. 2007). This is especially true on family engagement, we had the for immigrant families, who often opportunity to not only design a lack the support of extended families culturally responsive program for and feel they are isolated in their communities of color, but to also really communities. look into the impact the program was having on parents and their children’s The basic research question was, academic achievement. Eighteen “Did the students whose parents Maria S. Quezada VUE 2016, no. 44 25 attended the Mastery and Expert level PREPARING SCHOOL LEADERS sessions have an increase in achieve- AND STAFF FOR FAMILY ment?” Our study showed that they ENGAGEMENT did have significant growth over other students at the treatment and control When we secured a federal Investing in schools. Another surprising result was Innovation (i3) Development grant2 in that English learners whose parents 2012 to study parental engagement, attended the parent leadership develop- we were able to put all of our previous ment sessions also learned more learning to the task. We have laid a English than students at the treatment strong foundation for the program by schools whose parents hadn’t attended making sure that our previous short- the program sessions, as measured by comings in designing a program for the gains on the California English engaging parents were carefully Language Development Test. considered. The i3 Project 2INSPIRE Family, School & Community Engage- Despite these gains, we once again ment Program now includes found a key ingredient to be missing professional learning for everyone at from the program: the school leader. the school; a strong emphasis on While the principals were pleased with fostering relationships among the the outcomes for parents, they did not principal, teachers, and other parents; fully understand – nor did we make and the development of a yearly plan provisions for working specifically on for parental engagement where parents – the knowledge and skills of the help plan, monitor, and evaluate the school leader that are necessary to plan, and where parent leadership engage the families at the school and development is only one of the compo- to forge those important relationships. nents – not the total program. There were “bright spots” in about half of the eighteen schools, where the The new program, which involves ten principals saw the power of having schools at three districts in southern parents “join the team.” The principals California, offers professional develop- at these schools1 shared, during ment for school leaders, teachers, office individual interviews, the changes they support staff, and parents. The school saw in the parents at their school. They leader and district representatives have spoke of how the parents were “chang- attended a two-day session on parent ing the dynamics” of teacher-to-parent engagement research, strategies, and interactions, and that parents had practices and a two-day session on learned how to communicate effec- cultural proficiency in schools by noted tively with them, so they were able to experts (Michelle Brooks, Karen express their views about what changes Mapp, and Randall Lindsay). They were needed at the school. However, also have attended a two-day session the research project was not designed on the Action Team for Partnerships to collect survey information to (ATP) model led by Joyce Epstein and document these changes. have written their action plan for parental engagement for their school (Epstein et al. 2002). In our previous 1 Part of the criteria used in the selection attempts at designing programs for of the schools in the 2006–2011 study were what we called “readiness factors” parents, we learned that unless there is for parental engagement. We felt it was a structure and shared understandings important to have schools that were not as to how to engage parents at the dealing with many other challenges and school level, the likelihood of sustain- could participate fully in the program. 2 F or more on the i3 program, see http:// ing the program is minimized. www2.ed.gov/programs/innovation/index. html?exp=0. 26 Annenberg Institute for School Reform We also felt it was important to Partnerships (Mapp & Kuttner 2013) provide teachers with sessions on are becoming evident in actual building relationships with families, practices of the program. so every year we have Roberto Vargas Because of the strength-based, facilitate a seminar introducing CLT to collaborative leadership development teachers participating in our program. program that provides families the During our spring 2015 meeting with necessary tools to participate more district and school leaders, teachers fully in the education of their children, suggested that office staff, and even our school leaders are recognizing that parent leaders, could benefit from parent leadership is important. On a attending alongside the teachers in yearly survey given at the beginning of learning how to build relationships. each school year, principal responses Therefore, school teams attended our have steadily increased on a survey October 2015 CLT session, which item that asks them whether this proved to be very effective, giving description applies to their school: teachers, office staff, and parents the “Families and staff have opportunities opportunity to learn about each other to learn together how to collaborate to and form vital relationships. Project improve student achievement.” Out of staff reported that after this session, the ten principals participating in our they felt the climate at the school was program, in Year 1, three indicated much more inviting. A principal at one that this statement was “a great deal or of the i3 schools also reported that an a lot like our school”; in Year 2, it was amazing thing had happened: an five principals; and in Year 3, it was especially irate parent, who had a eight principals. two-year battle with a teacher, had apologized to the teacher and pledged School leaders are recognizing the to work on their relationship. positive benefits of having a critical mass of parent leaders who work as a Teachers are also improving their team and have reached out to them to perceptions of parents. In the first i3 form a stronger relationship, which has survey of teachers, 55 percent of really added value to their schools. For classroom teachers said they felt that example, one principal reported that their students’ parents helped their the parents came to her to tell of their children learn. In Year 2, 78 percent of concern that the library was closed and school staff indicated that parents at not available for the children. The their school who are actively engaged principal explained that she did not have a positive impact on student have the funds to pay for someone to learning, and by Year 3, that number reorganize the books into the new had increased to 88 percent of school reading levels. The parents stepped up staff. The i3 research project is docu- and worked as a team, and the library menting all of these activities and was available two months later. changes in the schools. Events like these are happening even in schools with a large number of families LESSONS LEARNED with racially, ethnically, and economi- The i3 Project 2INSPIRE schools are cally diverse backgrounds. In at least working with families to forge those seven of the ten schools, the parents important relationships and partner- have developed the skills, knowledge, ships needed for school and student and confidence needed to negotiate the success. The concepts and outcomes multiple roles – supporters, encourag- presented in the Dual Capacity-Build- ers, monitors, decision-makers, ing Framework for Family School advocates, collaborators – of effective Maria S. Quezada VUE 2016, no. 44 27 family engagement (Mapp & Kuttner tary the best it can be. The school 2013). District staff, school leaders, doesn’t belong to any one person or teachers, and other school staff are any one group – Martin Elementary learning that given relevant informa- belongs to all of us whose children tion about schools, families can study here and all who work at the participate fully in school activities and school to teach the children. functions. Schools are learning to respect and honor families’ existing Measuring Principal Support for knowledge and their potential contri- Parent Leadership butions to the work of schools. As one principal participating in our i3 One thing all of our schools have initiative said: learned is that engaging families is a process, and the first step is to At their LCAP3 parent meetings, demonstrate a commitment to family parents and community members engagement as a core strategy to had a chance to receive an update on improve teaching and learning, as the school’s goals and performance Jeynes (2011) states: “A school can run and to voice their ideas about how a parental engagement program with they could further support students great efficiency, but parents can easily in their academic growth and overall discern whether their participation is well-being at the school. Parents welcome and whether their input is attending had the chance to collabo- warmly received.” rate in small groups and chart their ideas under each of the three LCAP One of the measures we use to docu- goals: Teaching and Learning, ment progress in working with the Enrichment and School Climate, schools is feedback about the program and Safety. Each small group of from the parent specialists who provide parents had a facilitator that the parent leadership sessions at the supported them in sharing their schools every week. In these parent ideas. Many of the facilitators were leaders’ responses to the question of other parents who participated in the rating the principal’s support for the Project 2INSPIRE parent leadership program (1= strong, 2= supportive, development classes. 3= developing and 4= weak), they reported that five of the ten principals These parents are now leaders on the in the i3 project are “strong” support- campus, creating positive change and ers and are effectively engaging their supporting our students in many families, two of the school leaders are roles, including being members of “supportive,” and three others are our School Site Council and English “developing” their skills. Learner Advisory Committee. The conversations consisted of high-qual- The principals identified as strong ity, informed ideas and empowered supporters are realizing that, as school all involved to make Martin Elemen- leaders, they also have the skills, knowledge, and confidence to create welcoming and inviting learning 3 Local Control Accountability Plans communities for their families and (LCAPs) are part of California’s new local control funding formula, which dictates parents. For example, as part of an that districts obtain input from parents and assignment in the Expert level training, the community on their school plans. See parents are asked to make presenta- http://www.cde.ca.gov/fg/aa/lc/lcffoverview. tions to the teachers at a staff meeting. asp. At two schools with principals who are “strong” supporters, principals not only encouraged their parent leaders to 28 Annenberg Institute for School Reform present what they were learning to the At another school with a “developing” teachers, but they worked alongside principal, parents report that they the parent specialist to prepare a continue to feel like they are on the parent team from each of the four i3 “outside” of the school; the principal schools in the district to make a has parents at her school busy with presentation to the school board about tasks, but when it comes to deciding the i3 Project 2INSPIRE program. what happens at that school, the These two principals attended the parents do not have a voice. This district meeting along with the parents principal completed the school’s ATP and spoke of how proud they were of plan on her own, without bringing in the parents at their school. When one the parent leaders who attended the of the principals was transferred to a ATP session with Joyce Epstein. The new school, some of the parent leaders parents do not feel that they can have from her previous school “transferred” a relationship that is based on mutual with her. respect at this school. In her study of school leadership and family engage- On the other hand, the three school ment, Auerbach (2009) reports that leaders who are “developing” seem to many principals “named ‘relationship see many barriers to the engagement of building’ as part of their vision of parents at their school. In an individual parent involvement, but few could interview, one of these principals told be observed actually engaging in it us that the parents at their school “just with parents.” won’t do those types of activities,” referring to the presentations for teachers at staff meetings. In discussing Parent Involvement vs. the fact that our program’s “expert and Parent Engagement advanced” parent leaders facilitate the Mapp (2010) talks about a paradigm parent leadership development sessions shift that is needed to redefine what it for other parents, one of the “develop- means to engage parents, and Ferlazzo ing” principals stated, “I am not sure (2009) outlines important distinctions if the parents at my school can ever in the way families become partners in manage being a facilitator and present the school, describing the differences the technical information we cover in between involvement and engagement: the modules after they graduate from our Expert level.” It was interesting for When we’re engaging parents, the me to hear this comment, because three parent is considered a leader or a of the four parent specialists who work potential leader who is integral to with the i3 project schools are actually identifying a vision and goals. He/she parent leaders from our former PIRC encourages others to contribute their project, serving as proof that parents own vision to that big picture and can rise to high levels when given the helps perform the tasks that need chance. In fact, parents at this princi- to be achieved in order to reach pals’ school have demonstrated their those goals. leadership abilities in other ways, The following matrix is an adaptation creating an Earth Day event for the of his main points. It gives us a way to kindergarten classes and making see the differences more clearly and project t-shirts. then compare the engagement features found in our schools between “strong” principals and those who are “develop- ing” their skills to fully engage the parents at their school. Maria S. Quezada VUE 2016, no. 44 29 PARENT INVOLVEMENT PARENTAL ENGAGEMENT When schools involve parents they are When schools engage parents they are leading with their institutional self-interest leading with the parents’ self-interests and desires. (their wants and dreams) in an effort to develop a genuine partnership. When we’re involving parents, school When we’re engaging parents, school staff can fall into the role of a social staff act more as community organizers worker who does things for parents, or who help parents do things for them- who tends to tell them what they should selves, and who elicit from parents ideas be doing with their child. about what parents and school staff could be doing to better help their child and their community. When we’re involving parents, schools When we’re engaging parents, schools tend to focus on supporting students by support students by developing parent strengthening and assisting school relationships and often working with programs and priorities. parents to improve their local communities. When we’re involving parents, the parent When we’re engaging parents, they are is generally directed towards completing challenged to do something about what tasks selected by the school staff – or the they feel is important to them. Staff learn parent may be a client who receives what parents believe is important through services and information. developing a relationship. “ that their support and the relationship they developed with them over the last two years is making a difference. “ Principals who see parents as leaders and The “developing” principals, while they are reporting that they have a give them the space to use their newly relationship with parents, seem to be operating in the old paradigm of developed skills tell us that their parents “involving” parents. These principals are providing more services to parents are transformed. and offering them opportunities, such as “coffee with the principal,” to dialog with them or introduce topics they want to share with parents. Although they have the best intentions In looking at the dynamics of the i3 for the parents at their school, they schools, it seems that those five have not shifted their perspective about principals considered “strong” sup- what parents are capable of doing. porters have begun to make that This diminishes the role parents have paradigm shift from involvement to in their school community. engagement as Ferlazzo describes. They see parents as leaders and have given them the space to use their newly developed skills as parent leaders. These principals tell us that their parents are transformed and have seen 30 Annenberg Institute for School Reform Confidence in Relationship Building In the i3 project we have seen shifts in and Belief in Parent Capacity principals’ perceptions of parents. It usually comes about when there is an For school leaders, building relation- event at the school where parents have ships with parents is not an easy task. taken the lead and carry out the event It takes nurturing and persistence in in a very professional manner and with order to develop and gain trust with great results. This then triggers a the families in the school community, change in the perception and they yet these relationships are of the begin to trust that parents have the utmost importance (Cunningham, ability and knowledge. This success Kreider & Ocón 2012). Strong family, also leads to a measureable change in school, and community engagement the principals’ own confidence to let programs reach out to families and this happen. Those school leaders who engage them in true partnerships, recognize that parents are assets and challenging parents to learn and apply resources for their school will see their the necessary supports for their schools change and become better, and children’s learning at home or school. as a result, will see a positive impact on It is a shared-responsibility, integrated, student learning and well-being. sustained, and family-strengthening approach that truly engages parents and fosters the relationships between schools and the home. We see this in REFERENCES schools when the school leader is confident in developing relationships Auerbach, S. 2009. “Walking the Walk: with the families in the school. Portraits in Leadership for Family Engage- ment in Urban Schools,” The School What is becoming evident in our work Community Journal 19, no. 1:9–32. is that families who have participated in the i3 Parent Leadership Develop- Cunningham, S., H. Kreider, and J. Ocón, ment Program have the tools they need J. 2012. “Influence of a Parent Leadership to feel connected to the school, Program on Participants’ Leadership understand how the school functions, Capacity and Actions,” School Community and participate in the school more Journal 22, no.1:111–124. readily. The missing link in some Dantas, M., and P. Manyak. 2011. schools is for school leaders to truly Home-School Connections in a Multicul- believe that parents – especially those tural Society: Learning from and with who have taken on the challenge of Culturally and Linguistically Diverse becoming parent leaders – are an asset Families. New York: Routledge. to the school. Epstein, J., M. Sanders, B. Simon, K. Salinas, N. Jansorn, and F. VanVoorhis. 2002. School, Family, and Community Partnerships: Your Handbook for Action. Washington, DC: Office of Educational Research and Improvement. Ferlazzo, L. 2009. “Parent Involvement or Parent Engagement,” Learning First Alliance blog (May 19), http://goo.gl/ Iycuhz. Maria S. Quezada VUE 2016, no. 44 31 Henderson, A., K. Mapp, V. Johnson, and D. Davies. 2007. Beyond the Bake Sale: The Essential Guide to Family-School Partnerships. New York: The New Press. Jeynes, W. 2011. “Parental Involvement Research: Moving to the Next Level,” The School Community Journal 21, no. 1:9–18. Mapp, K. L., and P. J. Kuttner. 2013. Partners in Education: A Dual Capacity- Building Framework for Family-School Partnerships. Austin, TX: Southern Educational Development Laboratory. Mapp, K. L. 2010. “Setting the Stage: Reframing Family and Community Engagement,” address given at the National Policy Forum for Family, School and Community Engagement (November 9), Washington, DC. Ramirez, J. D. 2010. “Building Family Support for Student Achievement: CABE Project INSPIRE Parent Leadership Development Program,” The Multilingual Educator (March), http://goo.gl/YFFBg6. Vargas, R. 2013. “Co-powerment,” Rockwood Leadership Institute blog (January 10), http://goo.gl/YYlxWO. Vargas, R. 2008. Family Activism: Empow- ering Your Community, Beginning with Family and Friends. San Francisco: Berrett-Koehler Publishers. Vargas, R. 1987. “Transformative Knowl- edge: A Chicano Perspective,” In Context, A Quarterly of Humane Sustainable Culture 17:48–53. Yosso, T. 2005. “Whose Culture Has Capital? A Critical Race Theory Discussion of Community Cultural Wealth,” Race, Ethnicity and Education 8, no. 1:169–91. 32 Annenberg Institute for School Reform

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