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Enterprise Risk Management: A Guide for Government Professionals PDF

322 Pages·2014·1.98 MB·English
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Enterprise Risk Management ffirs.indd 1 19-09-2014 13:14:07 Join Us at Joosseybass.com Register at www.josseybass.com/email for more information on our publications, authors, and to receive special offers. ffirs.indd 2 19-09-2014 13:14:07 Enterprise Risk Management A GU IDE FOR GOVERNMENT PR OFESSIONALS Dr. Karen Hardy Foreword by Allen Runnels ffirs.indd 3 19-09-2014 13:14:08 Cover Design: Wiley Cover Images: Isometric buildings © iStock.com/Jamie Farrant, Business People Walking © iStock.com/ Robert Churchill, Tightrope Walker © iStock.com/AdrianHillman, Business Executives © iStock.com/4x6, Informal Presentation © iStock.com/A-Digit, Businesswoman Balancing © iStock.com/juhat, Businessman Sitting © iStock.com/trigga, Business Silhouette © iStock.com/OST, Balance © iStock.com/blackred Copyright © 2015 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Brand One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594—www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permit- ted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646- 8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748- 6011, fax 201-748-6008, or online at www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or com- pleteness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/ or sources for further information may have changed or disappeared between the time this was written and when it is read. The views herein are the author’s and do not necessarily represent those of the United States Government. Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002. Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley prod- ucts, visit www.wiley.com. Library of Congress Cataloging-in-Publication Data Library of Congress Cataloging-in-Publication Data has been applied for and is on file with the Library of Congress. ISBN 978-1-118-91102-0 (cloth); ISBN 978-1-118-91103-7 (ebk.); ISBN 978-1-118-91112-9 (ebk.) Printed in the United States of America first edition HB Printing 10 9 8 7 6 5 4 3 2 1 ffirs.indd 4 19-09-2014 13:14:08 C O N T E N T S Figures, Tables, and Exhibits ix Foreword xi Preface: Managing Risk in the Current Federal Environment xiii Introduction 1 State of Risk Management in Government 5 How This Book Should Be Used 7 Emerging Risks Today 7 Top Government Risks 10 Criteria 11 Profiles of Select High-Risk Areas in Government 13 CHAPTER ONE Why Enterprise Risk Management? 27 Status of ERM in the Government 29 Limitations to ERM 30 Risk Management: What It Is and Why It Matters 32 What Is Risk? 33 Evolution of Risk Management 36 Traditional Risk Management versus Enterprise Risk Management 38 U.S. Federal Government Policy on Risk Management 41 Establishing an Agency Risk Management Policy 46 ERM Policy and Practice in Canada 48 Linking ERM and Internal Control 54 v What Are the Standards for Internal Control? 55 Assessing Internal Control Structures 68 Overall Internal Control Summaries 68 CHAPTER TWO Examples of Risk Management in the Federal Government 81 Health Risks 82 Security Risks 82 Financial Risks 85 Transportation Safety Risks 86 External Risks 87 Case Study: Applying Risk Management in Government: National Institutes of Health 89 Case Study: National Archives and Records Administration 95 CHAPTER THREE Managing and Communicating Risk 105 Writing Risk Statements 111 Developing a Risk Statement 112 Inventory of Risk Statements 113 Risk Assessment Techniques 120 CHAPTER FOUR Risk Management Frameworks and Standards 125 Why Voluntary Standards? A Look at OMB Circular A-119 126 GAO Risk Management Framework 129 ISO 31000: International Risk Management Standard 135 COSO ERM Integrated Framework 138 OCEG Red Book 2.0: 2009 140 FERMA: 2002 140 BS 31100: 2008 142 An Expanded View of ISO 31000 143 vi Contents CHAPTER FIVE Risk and Performance Management 151 Risk and Performance: Government 153 Managing Risk to Performance 157 An Expanded View of Strategic Risk Management 160 Risk and Performance: Private Sector 167 Standard & Poor’s ERM Analysis 170 CHAPTER SIX Building a Risk Culture 173 Risk Culture Survey 177 CHAPTER SEVEN ERM Maturity and Assessment 181 ERM Maturity Models 181 The Role of the Internal Auditor in ERM 194 Case Study: The Public Safety Canada Audit of Integrated Risk Management 196 CHAPTER EIGHT ERM Core Competencies 209 ERM Core Competency Survey 209 Summary of Survey Results 211 Federal versus State and Local Government Views of ERM 216 CHAPTER NINE ERM Best Practices of Federal Agencies 223 Ninety-Day Action Plan 223 Sample Implementation Plan 224 Words of Wisdom 225 CHAPTER TEN Conclusion 227 Notes 231 Appendix: Index of Survey Questions and Responses 243 About the Author 279 Index 281 Contents vii

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Practical guide to implementing Enterprise Risk Management processes and procedures in government organizationsEnterprise Risk Management: A Guide for Government Professionals is a practical guide to all aspects of risk management in government organizations at the federal, state, and local levels.
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