BOARD QUALITY REVIEW COMMITTEE OPEN SESSION AG ENDA MONDAY, OCTOBER 17, 2016 POMERADO HOSPITAL 5:30 p.m. Dinner at Café for Committee members & invited guests CONFERENCE ROOM E 6:00 p.m. Meeting 15615 POMERADO ROAD, POWAY, CA 92064 Time Form A Target PLEASE TURN OFF CELL PHONES OR SET THEM TO SILENT MODE UPON ENTERING THE MEETING Page # CALL TO ORDER 6:00 Establishment of Quorum 1 N/A 6:01 Public Comments1 15 N/A 6:16 Information Item(s) 1. *Review/Approve: Minutes – Monday, August 15, 2016 (Addendum A, Pages 8 - 18) 4 3 6:20 Standing Item(s) 1. Journal Club Article: Clinical Excellence Council (CEC) Newsletter (Addendum B, Pages 19 - 27) 10 4 6:30 Ella Laxa, Nurse Education Specialist 2. Quality and Patient Experience Dashboard (Addendum C, Pages 28 - 29) 10 5 6:40 Valerie Martinez, RN, Director, Quality, Patient Safety & Infection Control New Business 1. Changes in the Sterile Processing Department (SPD) – a Mayo Clinic influenced Lean improvement project (Addendum D, Pages 30 - 47) 20 6 7:00 Danielle McCarthy, RN, MSNed, Director of Surgery and Procedure Services 2. BQRC Annual Assessment 30 7 7:30 Leslie Solomon, Vice President, Culture and Talent Planning Public Comments1 15 N/A 7:45 FINAL ADJOURNMENT 7:45 NOTE: The open session agenda, without public comments, is scheduled for 1 hour, 15 minutes. Based on the above agenda, without public comments, the meeting starts at 6:00 p.m. and adjourns at 7:15 p.m. 1 Page 1 BOARD QUALITY REVIEW COMMITTEE OPEN SESSION AG ENDA MONDAY, OCTOBER 17, 2016 POMERADO HOSPITAL 5:30 p.m. Dinner at Café for Committee members & invited guests CONFERENCE ROOM E 6:00 p.m. Meeting 15615 POMERADO ROAD, POWAY, CA 92064 Board Quality Review Committee Members VOTING MEMBERSHIP NON-VOTING MEMBERSHIP Aeron Wickes, MD – Chairperson, Board Member Bob Hemker, FACHE, President & CEO Linda Greer, RN, Board Member Frank Beirne, FACHE, EVP, Operations Dara Czerwonka, Board Member Alan Conrad, MD, EVP, Physician Alignment Richard Engel, MD – Interim Chair of Medical Staff Quality Della Shaw – EVP, Strategy Management Committee for Palomar Medical Center Maria Sudak, RN, MSN, CCRN, NEA-BC – Vice President and Chief Charles Callery, MD - Chair of Medical Staff Quality Nursing Officer, Palomar Medical Center Management Committee for Pomerado Hospital Jeannette Skinner, RN, MBA, FACHE, Vice President, Pomerado Hospital Larry LaBossiere, RN, MSN, CEN, CNS, MBA, Chief Nursing Officer, Pomerado Hospital Sheila Brown, FACHE, VP, Continuum Care Jerry Kolins, MD, FACHE – VP, Patient Experience and Co-Chair of Patient Safety Committee Valerie Martinez, RN, BSN, MHA, CPHQ, CIC, NEA-BC, Co-Chair of Patient Safety Committee and Director, Quality, Patient Safety & Infection Control NOTE: If you have a disability, please notify us by calling 760-740-6353, 72 hours prior to the event so that we may provide reasonable accommodations Asterisks indicate anticipated action. Action is not limited to those designated items. 1 5 minutes allowed per speaker with a cumulative total of 15 minutes per group. For further details & policy, see Request for Public Comment notices available in meeting room. 2 Page 2 Attendance Roster, Minutes and Acronym Glossary Board Quality Review Committee Meeting Monday, August 15, 2016 TO: Board Quality Review Committee MEETING DATE: Monday, October 17, 2016 FROM: Christine Breese, Executive Assistant Background: The minutes of the Board Quality Review Committee meeting, held on Monday, August 15, 2016, are respectfully submitted for approval. Included are the attendance roster and Acronym Glossary for the Committee’s review (Addendum A). Budget Impact: N/A Staff Recommendation: Approval Committee Questions: COMMITTEE RECOMMENDATION: Motion: Individual Action: Information: Required Time: Form A – Addendum A 3 Journal Club Article Clinical Excellence Council (CEC) Newsletter - September 2016 TO: Board Quality Review Committee MEETING DATE: Monday, October 17, 2016 FROM: Christine Breese, Executive Assistant Background: The Journal Club reading assignment for October 2016 is the Clinical Excellence Council (CEC) Newsletter for September 2016 (Addendum B). Budget Impact: N/A Staff Recommendation: For information only Committee Questions: COMMITTEE RECOMMENDATION: Motion: Individual Action: Information: Required Time: Form A – Addendum B 4 Quality and Safety Dashboard Board Quality Review Committee TO: Board Quality Review Committee MEETING DATE: Monday, October 17, 2016 FROM: Christine Breese, Executive Assistant Background: Valerie Martinez, RN, Director, Quality, Patient Safety and Infection Control will share a system-wide dashboard showing Patient Safety and Quality metrics and their actual performance/value outcomes (Addendum C). Budget Impact: N/A Staff Recommendation: For information only Committee Questions: COMMITTEE RECOMMENDATION: Motion: Individual Action: Information: Required Time: Form A – Addendum C 5 Changes in the Sterile Processing Department (SPD) Board Quality Review Committee TO: Board Quality Review Committee MEETING DATE: Monday, October 17, 2016 FROM: Christine Breese, Executive Assistant Background: Danielle McCarthy, RN, MSNed, Director of Surgery and Procedure Services will present the latest efforts for improving the flow of instruments and supplies in the sterile processing department (SPD) for surgery and procedures conducted at Palomar Medical Center (Addendum D). Budget Impact: N/A Staff Recommendation: For information only Committee Questions: COMMITTEE RECOMMENDATION: Motion: Individual Action: Information: Required Time: Form A – Addendum D 6 Annual Board Committee Assessment Board Quality Review Committee TO: Board Quality Review Committee MEETING DATE: Monday, October 10, 2016 FROM: Christine Breese, Executive Assistant Background: Leslie Solomon, Vice President, Culture and Talent Planning will lead the Committee in a review of the accomplishments achieved in 2016 and a discussion of goals and opportunities for 2017. Budget Impact: None Staff Recommendation: For information only Committee Questions: COMMITTEE RECOMMENDATION: Motion: Individual Action: Information: Required Time: Form A - No Addendum - Annual Assessment.docx 7 ADDENDUM A 8 BOARD QUALITY REVIEW COMMITTEE MEETING MINUTES – MONDAY, AUGUST 15, 2016 AGENDA ITEM CONCLUSION/ACTION FOLLOW UP / FINAL? RESPONSIBLE PARTY CALL TO ORDER The meeting – held in Conference Room E at Pomerado Hospital, 15615 Pomerado Road, Poway, CA 92064 – was called to order at 6:30 p.m. by Committee Chair, Dr. Aeron Wickes. ESTABLISHMENT OF QUORUM Quorum comprised of Directors Wickes, Greer, McCune (as Board alternate), Dr. Charles Callery Excused Absences: Director Czerwonka, Dr. Richard Engel Guest Directors: Ø NOTICE OF MEETING Notice of Meeting was posted at PH’s Administrative Office; also posted with full agenda packet on the PH web site on Monday, August 8, 2016 which is consistent with legal requirements. Notice of that posting was also made via email to the Board and staff. PUBLIC COMMENTS There were no public comments. *INFORMATION ITEMS 1. *Minutes: Board Quality Review Committee Meeting – Monday, July 18, 2016 No discussion. MOTION: by Director Greer, second by N/A Y Director McCune and carried to approve the July 18, 2016, Board Quality Review Committee meeting minutes. All in favor. None opposed STANDING ITEM(S) 1. Journal Club The Committee was given an article in their agenda packet from the Journal of the None None Y American Medical Association, titled, “Workplace Violence in Health Care – A Critical Issue with a Promising Solution” (Attachment #1). Bret Bandick, Manager, Security shared with the Committee information regarding A.L.I.C.E. (Alert, Lockdown, Inform, Counter and Evacuate) which is a specialized training he teaches to staff members to protect themselves and patients during an active shooter event. 9 08.15.16 - MINUTES - BQRC Meeting - FINAL.doc BOARD QUALITY REVIEW COMMITTEE MEETING MINUTES – MONDAY, AUGUST 15, 2016 AGENDA ITEM CONCLUSION/ACTION FOLLOW UP / FINAL? RESPONSIBLE PARTY 2. The Patient Experience The Committee was given three samples of recent communications received by patients None None Y and/or patient family members, in their agenda packet (Attachment #2). Tina Pope, Manager, Service Excellence, reviewed the Q4 FY2016 HCAHPS reports for Palomar Medical Center and Pomerado Hospital as well as a summary of the Compliments, Complains and Grievances received from patients and/or family members during the month of June 2016 (Attachment #3). Larry LaBossiere and Jeanette Skinner explained the results for the Pom Med/Surg/Tele – Communication with Doctor and Rate Hospital 0-10 HCAHPS scores. 3. Quality and Safety Dashboards As part of the Quality and Safety Dashboard, the Committee received the following reports None None Y for their review and consideration (Attachment #4): CMS Star Ratings Report dated July 28, 2016 Cliff Notes Summary of the Medicare Star Rating Program Article from Health Payer Intelligence titled, “House Introduces Bill to Delay CMS Hospital Star Ratings” Hospital Compare Preview Report: Improving Care through Information – Inpatient for both Palomar Medical Center and Pomerado Hospital. Hospital Acquired Conditions (HAC) Data Report Valerie Martinez, Director, Quality, Patient Safety and Infection Control and David Lee, MD, Medical Quality Officer, shared a presentation about our CAUTI rates titled, “A CAUTIonary Tale” (Attachment #5). NEW BUSINESS 1. Arch Health Partners Annual Report GB “Robin” Rowland, MD, MPH, FACPM of Arch Health Partners presented an overview of None None Y the services provided by Arch Health Partners as well as the improvement activities and key accomplishments achieved since August 2015 (Attachment #6). PUBLIC COMMENTS There were no public comments FINAL ADJOURNMENT Meeting adjourned by Director Wickes at 7:43 p.m. 10 08.15.16 - MINUTES - BQRC Meeting - FINAL.doc 2
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