Austin Pets Alive! Resource Documents Job Description Program Director..................................................1 - 2 Job Description Feeder.........................................................................3 Volunteer Agreement...........................................................................4 Volunteer Daily Care Sheet.................................................................5 Minimum Feeding Requirements for Kittens......................................6 How to Age Kittens.............................................................................7 Medical Chart.......................................................................................8 Fading Kitten Protocol.........................................................................9 Bottle Baby Training Worksheet................................................10 - 26 Bottle Baby Nursery Organization Chart...........................................27 Neonatal Program - Standard Operating Procedures..................28 - 77 Bottle Baby Foster Feeding & Care Guidelines.................................78 Bottle Baby Foster Training Recieved...............................................79 Foster Team Descriptions............................................................80 - 81 Foster - Neonatal Food Recomendations............................................82 Austin Pets Alive! Resource Documents Job Description Program Manager Purpose: To oversee all administrative, operational and reporting functions of the Neonatal Program, which provides basic care and medical attention to orphan kittens, pregnant and nursing cats and their litters that are rescued each year from a five county region, primarily Travis County and the Austin Animal Center, achieving the highest possible survival rate until they are adoptable and able to transfer to the Cat Program; thereby assuring Austin Pets Alive (APA!) can help Austin reach and sustain a No-Kill referendum. The intake of the Neonatal Program has grown to over 2,000 kittens as of the 2012 season, and is expected to maintain or exceed that number for the foreseeable future. Kittens range in age from newborn to six weeks, but can remain in the program much longer depending on the status of their health; mother cats remain in the program until they are healthy, no longer lactating, and can be spayed and transferred to the Cat Program. Peak season, which can last 6-7 months, sees the highest intakes with as many as 40-50 kittens per week and an in-house population of 60+ kittens, most of which need medical attention and all of which need a consistent feeding schedule of every 2-4 hours, assuring adherence to mandated procedures. In order to manage both the onsite and offsite populations, paying special attention to the specific needs of such young, fragile kittens, the Neonatal Program Manager must perform the following activities: Work with APA! leadership and the APA! medical team to establish and enforce program policies and standard operating procedures Work with the APA! medical team to establish and enforce protocols for the general care and medical treatment of the kittens in accordance with veterinary standards Provide individualized care and attention to the critical kittens Work with the APA! medical team to establish and enforce adherence to sanitation protocols for general operations and for containment and prevention of contagion Supervise a separate quarantine ward for highly infectious diseases, such as panleukopenia Supervise the daily operations and management of the nursery, which includes but is not limited to: feeding kittens; medical treatments for the kittens; supply management; staff management; ensure all kittens and cats entering the program have been tested for FeLV and/or FIV; disposition of deceased kittens Work with APA! leadership to create an operating budget and operate within it; solicit financial and in-kind donations as needed Build team of feeders, primarily volunteers, to be in the nursery 20 hours per day during peak season to provide adequate care for kittens; monitor team morale Create and supervise teams within the program such as: Kitten Foster; Pregnant and Nursing Cat Foster; Fund-Raising; Volunteer Recruitment and Training; Rescue Manager 1 Austin Pets Alive! Resource Documents Perform all administrative and reporting duties, including but not limited to: Pet Point entries for each kitten and cat; medical and feeding charts for each kitten and cat; EOD reporting; weekly accountability of kittens and cats in program Work with PASS Manager to accept cats and kittens from the public Work with Rescue Manager to accept and transport all kittens and cats to the program; must give final approval for all kittens accepted or declined Work with Kitten Foster Manager to stay informed of whereabouts of all kittens in foster, can be as many as 1,000+ cats and kittens in foster at any time; must maintain all administrative records for kittens and cats in foster; mentor fosters and foster team members Responds to written and phone inquiries from other shelters and rescue groups across the nation about starting a neonatal program Speak at the America Pets Alive! Conference, and other such conferences, to engender interest in and support for neonatal programs Responds to the general public about caring for neonates. 2 Austin Pets Alive! Resource Documents Job Description Feeder Purpose: To feed and provide basic care for orphan kittens ranging in age from birth to six weeks that are rescued by APA and brought to the Neonatal Ward to be raised to the age of adoption; to feed and provide basic care for pregnant cats and nursing cats with their litters until they can be moved to a foster home or to an adoption site. All feeders must follow established policies and procedures at all times and must be able to work calmly and efficiently when the nursery is at full capacity. Feeders are responsible for the following and other duties as assigned: Fulfill a minimum of one 2-hour shift per week on a recurring basis Feed kittens and cats according to feeding procedures and sanitation protocols Make accurate notes on kittens’ daily care sheets and feeding board Alert the Nursery Manager or Operations Assistant of any health issues needing attention Clean kittens’ crates, including but not limited to litter boxes, as needed according to protocol Move supplies and food from the storage room to the nursery as needed Maintain sanitation in the nursery according to established protocols Wash dishes and laundry as needed Empty trash and recycling containers as needed Feeders must be able to: Lift and carry 20 pounds Use food and supplies responsibly Bend and stoop to tend to kittens in bottom crates Climb a step ladder to reach kittens in upper crates Be emotionally able to care for fading kittens and those that pass Work well with others Follow the established chain-of-command to solve problems if/when they arise Feeders work under the supervision of the Neonatal Program Manager and the Operations Assistant. Volunteer feeders must sign a Volunteer Agreement in order to work in the nursery. 3 Austin Pets Alive! Resource Documents Neonatal Program Volunteer Agreement Caring for neonatal kittens is a delicate task as baby kittens are extremely vulnerable and can easily contract disease and quickly decline in a nursery setting. As such, APA! has very strict requirements to ensure that the care these fragile creatures receive is of the highest possible standards. The APA! Neonatal Program could not exist without the dedication of its volunteers, at the same time staff and volunteers both must follow the strict requirements listed below to ensure that the Neonatal Program successfully fulfills its mission to save as many kittens as possible each season. By my initials and signature below, I acknowledge and agree with the following reasons for termination. I understand that if I do not comply with the protocols, I will be given a written warning. After my first warning, the Neonatal Program Manager has the right to remove my volunteer privileges. If terminated, I will be removed from any Neonatal Program communication groups and will not be allowed to enter the nursery. ___ Initial here that you have read and comply with the Neonatal Program Volunteer Job Description. Actions that can result in Neonatal Program termination: Failure to follow volunteer job description during shift Failure to follow proper sanitation and feeding protocols set by the Neonatal Program Administering medications to kittens without authorization from Neonatal Program Manager Untruthful charting and reporting information about kittens Failure to attend a scheduled shift without prior notification Negativity directed towards another APA! volunteer and/or staff member Conveying private information about kittens/protocols to the public and/or press Representing the Neonatal Program or APA! as a whole in a negative way I understand that: No one from the public is allowed inside the neonatal ward Family and/or friends are not allowed inside the neonatal ward without prior permission from the Neonatal Program Manager If I do not follow proper protocols then I risk exposing myself to zoonotic conditions such as ringworm, and exposing my pets to contagion Any complaints or suggestions must be submitted through the established communication channels No animals will enter or leave the nursery without prior permission from APA staff Volunteer Name (please print): _____________________________________________ Volunteer Signature: __________________________________________ Date: ____________ 4 Austin Pets Alive! Resource Documents Daily Care Sheet Name ___________________________ Description______________________________________________________ Sex______ A#____________________ Admin date____________________ Age___________ Admin Weight__________________ Date Time Weight b4 Type of Food Amount Weight Stim? Output Init Notes/Medicines given food Taken aft food Y N U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn U F Abn 5 Austin Pets Alive! Resource Documents Minimum Feeding Requirements for Kittens Based on Weight (5 grams per 100 grams) Weight of Kitten Before Weight of Kitten After Feeding Feeding 60 grams 63 grams 80 grams 84 grams 100 grams 105 grams 120 grams 126 grams 140 grams 147 grams 160 grams 168 grams 180 grams 189 grams 200 grams 210 grams 220 grams 231 grams 240 grams 252 grams 260 grams 273 grams 280 grams 294 grams 300 grams 315 grams 320 grams 336 grams 340 grams 357 grams 360 grams 378 grams 380 grams 389 grams 400 grams 420 grams 420 grams 441 grams 440 grams 462 grams 460 grams 483 grams 480 grams 504 grams 500 grams 525 grams 520 grams 546 grams 540 grams 567 grams 560 grams 588 grams 580 grams 609 grams 600 grams 630 grams 620 grams 651 grams 640 grams 672 grams 660 grams 693 grams 680 grams 714 grams 700 grams 735 grams 720 grams 756 grams 740 grams 777 grams 760 grams 798 grams 780 grams 819 grams 800 grams 840 grams Weigh—Feed—Weigh 6 Austin Pets Alive! Resource Documents How to Age Neonatal Kittens Kitten Age Characteristics Less than 3 days old Eyes completely closed and wet umbilical cord still attached Less than 5 days old Eyes completely closed and dry umbilical cord still attached Less than 7 days old Eyes completely closed Between 7 and 10 Eyes mostly closed or beginning to open, no umbilical cord days old attached 2-3 weeks old Eyes completely open, no umbilical cord, “rounded” ear shape, no incisors 3 ½ -4 ½ weeks old Eyes completely open, no umbilical cord, “pointed” ear shape, small incisors not all the way through 5-6 weeks old Eyes completely open, no umbilical cord, “pointed” ear shape, incisors all the way through, weigh about 1 ½ lbs How to Age Neonatal Kittens Kitten Age Characteristics Less than 3 days old Eyes completely closed and wet umbilical cord still attached Less than 5 days old Eyes completely closed and dry umbilical cord still attached Less than 7 days old Eyes completely closed Between 7 and 10 Eyes mostly closed or beginning to open, no umbilical cord days old attached 2-3 weeks old Eyes completely open, no umbilical cord, “rounded” ear shape, no incisors 3 ½ -4 ½ weeks old Eyes completely open, no umbilical cord, “pointed” ear shape, small incisors not all the way through 5-6 weeks old Eyes completely open, no umbilical cord, “pointed” ear shape, incisors all the way through, weigh about 1 ½ lbs 7 Austin Pets Alive! Resource Documents Date: Medical Chart Kitten/Litter: ***Medical Chart is for the use of Nursery Manager/APA! medical team only. Feeders are not authorized to administer medications.*** FVRCP Vaccine Dewormer Vaccine Date Received? Dewormer Date Received? 1st 1st 2nd 2nd 3rd 3rd 4th 4th Treatments: Kitten(s):______________________________ Medication:___________________________________ Treatment for:_______________________________________ ________________________________________________________________________________________ Date: AM PM Kitten(s):______________________________ Medication:___________________________________ Treatment for:_______________________________________ ________________________________________________________________________________________ Date: AM PM 8 Austin Pets Alive! Resource Documents Fading Kitten Protocol Fading Kitten Syndrome is a life threatening emergency in which a kitten, sometime one that was previously healthy, “crashes” and begins to fade away. If not dealt with immediately, it can result in death. Symptoms: - Low Body Temperature – the kitten feels cool or cold to the touch - Extreme Lethargy - not getting up, unable to stand, not responding when pet - Gasping for breath - Meowing/Crying out It is caused by 2 things: Hypothermia (being too cold) and Hypoglycemia (not enough blood sugar). When this happens, it is vital that you take these immediate steps! Step 1- Get them warm: - Create the “burrito” towel. Immediately wrap the kitten up in a towel like a burrito leaving their face exposed only. Their whole body, tail, ears, and paws should be in the towel, only nose and mouth exposed. Do not take the kitten out of the towel to adjust them, check on them, etc. - this is very important! Every time you take them out you will make them cold again, even if it is only for a second. - Wrap a HEATING PAD turned onto *low* around the burrito towel (to avoid burns) as an EXTRA source of heat. Secure it around the towel so it stays in place Step 2- Get their blood sugar up: Once you get the heat on them, - Get a bowel or Tupperware and a few tablespoons sugar in hot water. - Stir it up so you get a sugar water solution - as strong as possible while still pretty runny. - Using a syringe or your finger give 3 drops every 3 minutes into the mouth. - If they aren’t swallowing, try not to get it down the throat, try to get it on the tongue or gums. - Set an egg timer or use the stop watch on your cell phone to make sure you are doing it at least every 3 minutes. Every 5 minutes or 10 minutes will not work, it must be every 3 minutes. Step 3 - Call an APA medical technician: - At 512-552-2042. Keep kitten with you and continue sugar every 3 minutes. They won’t have any extra advice for you that isn‘t in this handout, but they will need to be made aware of what is going on. Sometimes it can take hours for them to come out of it. Once they do come out of it, make sure you contact Casandra and the Med Techs. Keep in mind, even with all the love and attention and perfect treatment of this condition, some of them still won’t make it. Try not to blame yourself during this difficult time and focus on all the kittens you have personally saved by volunteering in the Nursery. Any kitten you’ve ever taken care of was given a second chance at life BECAUSE of YOU! The Survival Rate with our care FAR surpasses their survival rate in Nature. 9
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