Capital Legal Markets Protection Professional Registries Services Fair Tax Formal Regime Ownership Appropriate Property Regulation Rights Data Banks Standards Armenia Independent Financial Access to Other Property Asset Valuers Transparency Credit Sources Markets Market Credit Stability Bureau Rational Dispute Effective Resolution Governance Democratic Commercial Representation Dispute Resolution Armenia Property Conditions for Contract Lack of Markets Scorecard Enforcement Small BusinesCsorreupstion Rule of Efficient Law Administration © Center for International Private Enterprise and Association for Foreign Investment and Cooperation. All rights reserved. 2011 Project Director Anna Nadgrodkiewicz, Program Officer, Center for International Private Enterprise (CIPE) Consultant William Endsley, Principal, World Citizen Consulting, LLC Project Implementer Association for Foreign Investment and Cooperation (AFIC) in Armenia Author Gagik Poghossian, Deputy Chairman of the Board, CEO, AFIC Armenia Property Conditions for Markets Scorecard Small Businesses Acknowledgments CIPE and AFIC would like to thank the Public Council to President, Real Estate Exchange, “Cascade Investments” CJSC, Union of Banks of Armenia, “Paradigma Armenia,” IFC– Armenia, “Farm Credit Armenia” (UCO), Transparency International – Armenia, Equal Opportunities Endowment Fund, Armenian British Business Chamber, as well as individual entrepreneurs, bankers, lawyers, property market professionals, and non-governmental organizations who participated in focus group discussions and interviews in Yerevan and Dilijan, as well as in the expert roundtable in Yerevan, for the generosity in sharing their views. CIPE and AFIC would also like to thank the members of the Business Advocacy Network (BAN) for their participation: Foundation for Small and Medium Businesses, Yerevan Chamber of Commerce and Industry, “Dilnet Service” BSO, “Labor and Motherland” BSO, Association of Armenian Freight Forwarders, Community Finance Officers Association, Foundation for Civil and Social Development, “Armenian Entrepreneurship” SME Association, Armenian Young Lawyers Association, Greenhouse Association, Association of Taxi Service Companies, “Araza” NGO, Credibility Rating Caucasus Bureau, Stepanavan Farmers’ Association, EBRD Business Support Office Armenia, Equal Opportunity Endowment Foundation, Center for Social-Economic and Legal Reforms, “Lusastgh” NGO, XXI Century Leaders’ Forum, “Artig” NGO, “Barekamutyun” SME Association, Modus Consulting, Gegharkunik Chamber of Commerce, Association of Armenian Winemakers, Lori Chamber of Commerce and Industry, “Ruz-Dan,” “Protection of Consumer Rights” NGO, “Protection of Taxpayers’ Rights” NGO, and “Benefit Consulting.” This study would not have been possible without their cooperation. The Center for International Private Enterprise (CIPE) The Association for Foreign Investment & Cooperation (AFIC) strengthens democracy around the globe through private is an Armenian non-profit, non-governmental business enterprise and market-oriented reform. CIPE is one of the four association devoted to the promotion of foreign investment, core institutes of the National Endowment for Democracy development of international economic cooperation and private and an affiliate of the U.S. Chamber of Commerce. Since entrepreneurship. AFIC was established in 1998 in recognition 1983, CIPE has worked with business leaders, policymakers, of the need for adequate support to foreign investors and their and journalists to build the civic institutions vital to a Armenian partners, and consolidation of the efforts of business democratic society in more than 100 countries. CIPE’s key associations in advocacy on behalf of the business community. program areas include anti-corruption, advocacy, business AFIC supports the implementation of policies oriented associations, corporate governance, democratic governance, at democratic reform in economy, development of private access to information, the informal sector and property rights, entrepreneurship, strengthening business associations, and and women and youth. www.cipe.org. attracting foreign investment in Armenia. www.afic.am. Table of Contents Capital Legal Markets Protection Professional Registries Services Fair Tax Formal Regime Ownership Appropriate Property Introduction . . . . . . . . . . . . . . . . . . . . . . . . .4 StaDnadtaar ds Regulation Rights Banks 1. Country Context . . . . . . . . . . . . . . . . . . . . .5 AInsdseetp Veanldueenrts TraFninsapnacrieanl cy PAMrroamprkeeenrttiasy AcCcreesdsi tto SOotuhrceer s Market Credit Stability Rational Bureau Dispute Effective 2. Urban Commercial Property Markets . . . . . . . . .7 Resolution Governance Commercial Democratic Dispute Representation Resolution Contract Lack of Enforcement Corruption 3. Key Scorecard Findings. . . . . . . . . . . . . . . . . . 8 Rule of Efficient Law Administration 4. Overview of the Fieldwork . . . . . . . . . . . . . . . 11 5. Expert Roundtable Findings . . . . . . . . . . . . . . 13 6. Conclusion and Recommendations . . . . . . . . . . 15 Endnotes . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Appendix: Armenia Property Markets Scorecard . . . 20 Introduction Property rights are among the most fundamental principles enshrined place in China, Kenya, the Philippines, and Russia. in Article 17 of the United Nations’ Universal Declaration of Human The Scorecard consists of two major levels of inquiry – desktop or Rights and constitutionally protected in most states. Despite this secondary research and field assessments of actual property market worldwide legal recognition of the importance of property rights to conditions. Desk research is conducted using established indexes from building peaceful, democratic, and prosperous societies, access to and multilateral development agencies such as the World Bank and the World protection of property rights vary greatly in practice. What is more, in Economic Forum as well as other publicly available sources. To maintain many countries understanding of property rights often remains limited consistency and comparability the desk research remains consistent to property titles, without deeper appreciation of the underlying and across each country. Given the unique character and background of each interconnected institutions that make property rights meaningful and country, field assessments are more flexible. allow property markets to function. AFIC tailored the fieldwork in Armenia through a mix of focus groups The International Property Markets Scorecard is a tool jointly developed by and interviews to obtain the most accurate snapshot of the conditions the Center for International Private Enterprise (CIPE) and the International entrepreneurs face in dealing with the government, banks, and Real Property Foundation (IRPF) in order to map the institutional professional services providers in the property sector. Although components of property markets and evaluate their effectiveness. The necessarily subjective, these views from small businesses have a unique Scorecard provides a methodology for property market system analysis power to illustrate key problem areas in property markets precisely to investigate the six core elements necessary for sustainable property because of the real, personal experiences they reflect. The result market development – property rights laws and enforcement, access presented here is a report that explains and supplements the Scorecard to credit by small businesses, efficiency of governance, rational dispute findings, and provides reform recommendations. resolution, financial transparency, and appropriate regulations. This approach not only illustrates the linkages between property market elements but also helps identify gaps where some of those important institutions remain weak, either due to the lack of a proper legal and regulatory framework or its weak implementation. Such gaps represent key areas that countries should prioritize when considering reforms to strengthen institutions that support healthy and inclusive property markets. In Armenia, CIPE and the Association for Foreign Investment & Cooperation (AFIC) have been working together to use the Scorecard methodology to examine the strength of urban, commercial property markets in two major cities and highlight barriers that small businesses face, with the particular focus on property rights and access to credit by small businesses. Similar efforts by CIPE and local partners are also taking 4 Armenia Property Markets Scorecard / Conditions for Small Businesses Section 1 Country Context Property Rights in Armenia The legislation regarding Armenian real estate is likewise quite liberal. Real property buying procedures have undergone numerous The ability to accumulate and productively use private property is the liberalizations in the past few years, making buying real estate easier. main driving force in a market economy. Secure property rights are an Armenian citizens, locally registered businesses, as well as foreign important component of economic development and social stability, citizens of Armenian descent have the right to buy and own land in the giving citizens the confidence to undertake commercial activities, save country. Foreign citizens have no right to own land (they can only lease and invest their income, and make long-term plans. In contrast, insecure it) although they are allowed to buy apartments and offices or lease property rights limit both economic growth and democratic governance properties for a term of up to 99 years. by denying citizens equal participation as stakeholders in a society. Going forward, development of the competitive and transparent Addressing property rights issues and the development of well- commercial property market sector that supports operations and growth functioning property markets is particularly crucial in countries such as of businesses of all sizes and small businesses in particular requires more Armenia that are in a transition stage. The overall system of real property, than legally protected rights to income-producing properties such as including a legal framework, implementing regulations, and supporting offices, restaurants, retail shops, hotels, or manufacturing facilities. It institutions, has been one of the most important areas of reform ultimately requires strengthening of the broader institutions of good for Armenia, with efforts intensified in the past ten years. Although governance and market economy that well-functioning property markets Armenians had been deprived of property rights for more than 70 years depend on. This is the challenge – and opportunity – that Armenia faces. under the Soviet system, the desire for secure property rights was never extinguished, only suppressed. Protection of Property Rights in Law and in Practice Property rights were established in the Constitution of Armenia, adopted shortly after independence in 1991, as the new government began Armenia has implemented a wide range of structural reforms addressing moving state property back into private hands. The Constitution, in the private sector, including measures for the enforcement of commercial Articles 8 and 31, guarantees the protection of all forms of property and contracts and registration of real property. Efforts to establish a modern the right of all citizens to own and use property.1 registry have been successful, resulting in a combined cadastre and registration system under the State Committee of the Real Property Today, property rights and the acquisition of property are well defined Cadastre of the Republic of Armenia (SCRPC). owing to that initial reform focus on private property during the early stages of Armenia’s transformation toward a market economy. Most The 2012 World Bank Doing Business report ranked Armenia very highly urban and rural land is privately owned and many formerly state-owned as fifth in the world with regard to property registration, given that the enterprises have been privatized. The initial phase of the privatization regulations specify that property registration can be completed in only process was one of the first such efforts in all of the former Soviet three procedures and seven days.3 Still, there is room for improvement. states. It was, however, tainted by serious incidents of privileged control The full implementation of an electronic searchable database on property and corruption that partially co-opted the efficacy of the privatization transfers, liens, and tax values will enable Armenia to further improve the program.2 protection of property rights. 5 During recent years, the government has also made some progress in example was the flawed implementation of the Law on the Alienation the easing of state interference in business formation and Armenian of Property for Public and State Needs. Adopted in 2006, this law dealing legislation provides a basic framework for secured lending, collateral with expropriation was used to force hundreds of central Yerevan and pledges, and mechanisms to support modern lending practices and residents to vacate their properties to allow for construction of a business property transfers. district. Many felt that government compensation was below the market value of their properties. In April 2006, the Constitutional Court ruled that All in all, the legislative aspect of providing a strong private property the government’s assertion of eminent domain was unconstitutional. In regime is on track. However, even though Armenia has adopted modern August of the same year, the government announced that the income laws and rules governing property markets, these are often not applied tax deducted from the compensation paid to those evicted would be effectively. Private property is guaranteed by law, but neither legal refunded, but also stated that no additional compensation would be enforcement nor the judicial system provides adequate protection. paid, despite the Constitutional Court’s decision. Property rights are generally enforced, but the courts are overburdened and slow, and judges are not well trained for commercial cases. In addition to the underlying structural and institutional problems, Armenia like many other countries has been adversely affected by the The protection of private property requires an effective and global financial crisis. Economic instability and a lending freeze added honest judicial system that is available to all equally and without to the considerable challenges in strengthening property markets, and discrimination. Yet, the Armenian judiciary is still largely subordinate and more broadly to the challenges in implementing and enforcing the laws overly compliant to the influence of the executive branch and cases of upon which Armenia’s successful full transition to a market-oriented corruption are common. According to Transparency International’s 2010 economy will depend. Global Barometer, the judiciary in Armenia is perceived as the second most corrupt institution in the country, together with the police.4 This is a substantial impediment to the effective enforcement of contractual rights and obligations, thereby keeping business risk high. The abuse of power among Armenian officials also remains rampant. Reflected in the authorities’ “arrogance of power,” such abuse is matched by the entrenched level of corruption within state institutions. One Private property is guaranteed by law, but neither legal enforcement nor the judicial system provides adequate protection. 6 Armenia Property Markets Scorecard / Conditions for Small Businesses Urban Commercial Section 2 Property Markets Well-defined property rights and effective contract enforcement The combined financial and economic elements of the crisis have characterize a business environment that is conducive to competition affected all aspects of the commercial property markets. Assets under and commercial transactions. Investors, from small local businesspeople construction faced not only the prospect of a problematic lease-up to large companies, will not fully commit their resources if they do not (finding tenants), but also the more immediate difficulty of securing trust in the institutions that safeguard their property. In Armenia, as in adequate financing. Many real estate projects across the country were most countries, small and medium-sized enterprises (SMEs)5 account frozen without having secured full construction financing. The market for a significant share of employment and a substantial portion of Gross has fallen to a practical standstill, with construction halted where finance Domestic Product (GDP). Creating a robust property rights environment is lacking, tenants delaying their rental decisions or withdrawing from that enables them to invest and grow will increase the overall rate of existing commitments, developers starkly reducing their projects, and economic growth. investors hesitating to commit to new transactions. In 2009, the SME share in Armenia’s GDP was 42.5 percent – twice as Prior to the crisis, the increased availability of financial capital fuelled much as in 1999 – and the SME share in the country’s export volume real estate investment growth, especially in the capital city of Yerevan, reached 17.7 percent. As of January 1, 2010, there were 132,923 SMEs in which has the costliest real estate in the country. Yerevan, with its Armenia. They comprised 97.7 percent of the registered legal entities and approximately one million inhabitants, accounts for one-third of the sole proprietors, and accounted for 42.2 percent of total employment.6 country’s population and in 2009 produced almost 60 percent of its GDP, Such great economic importance of SMEs was the basis of making them up from 42 percent in 1999.7 As a result of this imbalanced growth, the the center of this study with the focus on two cities: Yerevan and Dilijan. equal development of other Armenian regions became one of the goals of the government. It is difficult to accurately estimate the overall size of urban commercial property markets in Armenia because of the fragmented and opaque In particular, since 2009, the government has been implementing a plan nature of real estate information, especially in the aftermath of the to turn one of the cities in northern Armenia – a resort town Dilijan in global economic crisis. Commercial property values have sharply declined the Tavush province – into a new financial center. Dilijan is well-poised after the large increases in previous years. to assume this role, with its highly developed property markets and tourism infrastructure. According to the government plan, a considerable Armenia real estate prices rose significantly from 2001 to 2008, when amount of the operations of the Central Bank of Armenia will move to the property markets sector benefited from two-digit economic growth Dilijan starting from 2013.8 Currently, many significant financial and driven by the rapid development of the construction industry and the educational institutions are under construction there, such as the Dilijan appearance of a large number of new commercial properties. This trend Regional Financial and Banking Research and Training Center that will fueled demand for new, high quality real estate. As the global financial host regional academic forums, seminars and training projects, and the crisis progressed, however, the pressure on the country’s economy International School of Dilijan. depressed purchase and rental rates and demand for real estate space, as existing and potential buyers and tenants became more wary of risk. Because of the growing importance to the country’s economy, AFIC and CIPE selected Dilijan as the second city, together with the capital Yerevan, for conducting field research under this project. 7 Key Scorecard Section 3 Findings The following summary of key findings on the six Scorecard elements is Credit Supply-Side Barriers: Securing a loan in Armenia is very difficult largely based on secondary sources (see the Appendix for details). Those because property rights are not properly protected in practice despite the international survey and rankings were subsequently supplemented existing legal provisions. As a result, lenders over-secure loans and impose by on-the-ground focus groups and interviews with SMEs and experts onerous requirements and costs, particularly on newly established start- conducted by AFIC in Yerevan and Dilijan. The main barriers for small ups and small enterprises. Commercial banks are conservative and businesses related to property rights and access to finance identified remain focused on large companies. These challenges are compounded during the initial research, which led to an in-depth focus in the two by a weak credit culture between lenders and borrowers, upon which target cities, Yerevan and Dilijan, can be divided into three groups: trust and efficiency are based. The problems include: institutional/policy level barriers; credit supply-side barriers; and credit • Financial sector inefficiencies: The lack of appropriate innovative demand-side barriers. financial tools (e.g., venture and angel financing) tailored to SME Institutional/Policy Barriers: Legal and regulatory constraints lending needs hinders the development of the small business faced by Armenian SMEs in property markets are partly a function of sector. Banks prefer to finance already operating large companies the overall institutional capacity deficiencies. The judicial, legal and rather than small businesses or start-ups that cannot prove their regulatory frameworks are weak and poor enforcement of existing laws financial solvency. further weakens the protection of property rights. In addition, the legal • High loan interest rates: When small businesses do obtain financing, environment for secured transactions is weak, institutional mechanisms interest rates are often high. This is partly due to risks associated for credit risk evaluation remain underdeveloped, and dispute resolution with the borrowing firms. Difficulties and costs related to loan mechanisms are slow or unreliable. Key factors in this area are: recovery have substantially added to the risk. High interest rates are • Bureaucratic system: Bureaucratic barriers and the lack of a also related to the risk of currency devaluation. Banks that receive supportive institutional environment create various obstacles and dedicated funding from donors in foreign currency for SME lending risks for small businesses. make the actual loans in Armenian drams, and at significantly higher rates, due to exchange rate volatility. • Corruption: Public and private sector corruption prevents the effective functioning of small businesses in property markets. • Poor risk valuation and loan pricing mechanisms: Local banks and non-bank financial institutions (NBFIs) often lack the expertise to • Monopolies: Unequal competition and strong concentration of evaluate inherent risks and appropriately price small business loans. control in certain industries prevent small business development. While the economy is broadly market-based, monopolies benefit • Constrained secured transactions and collateral: There are inadequate from protectionist measures in some sectors.9 This has sometimes provisions for use of moveable properties (inventory, equipment, resulted in charges of collusion and price-fixing. etc.) as collateral. Pledges are recognized by banks, but retention of title upon sale, financial leases, and other forms of security are • Tax administration: The tax burden and tax administration are not recognized. increasing time and costs of compliance for small businesses. 8 Armenia Property Markets Scorecard / Conditions for Small Businesses
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