Table Of Content

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: http://docs.trendmicro.com/en-us/enterprise/trend-micro-apex-one.aspx Trend Micro, the Trend Micro t-ball logo, and Trend Micro Apex One are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright © 2019 Trend Micro Incorporated. All rights reserved. Release Date: March 2019 Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165 Table of Contents Chapter 1: Apex One Server Installations Fresh Installations on Windows Server 2012 Platforms ..................................................................................................................................................................................... 1-2 Fresh Installations on Windows Server 2016 Platforms ..................................................................................................................................................................................... 1-3 Fresh Installations on Windows Server 2019 Platforms ..................................................................................................................................................................................... 1-4 Fresh Installations on Windows MultiPoint Server Platforms .......................................................................................................................................................................... 1-5 Chapter 2: Trend Micro Apex One Edge Relay Server Installations Edge Relay Server System Requirements .............................................................................................................................................................................................................. 2-2 Chapter 3: Apex One Security Agent System Requirements Fresh Installations on Windows Endpoint Platforms ......................................................................................................................................................................................... 3-2 Fresh Installations on Windows Embedded System Platforms ........................................................................................................................................................................ 3-4 Fresh Installations on Windows Server Platforms .............................................................................................................................................................................................. 3-5 Update Agents ........................................................................................................................................................................................................................................................... 3-9 Chapter 4: Upgrades and Virtualization Support Apex One Server Upgrade Requirements ............................................................................................................................................................................................................. 4-2 Security Agent Upgrade Requirements .................................................................................................................................................................................................................. 4-2 Apex One Server Web Console Requirements ..................................................................................................................................................................................................... 4-3 Virtualization Support .............................................................................................................................................................................................................................................. 4-4 Index Index ........................................................................................................................................................................................................................................................................ IN-1 i Chapter 1 Apex One Server Installations This section outlines the Apex One server system requirements on supported Windows Server platforms. • Fresh Installations on Windows Server 2012 Platforms on page 1-2 • Fresh Installations on Windows Server 2016 Platforms on page 1-3 • Fresh Installations on Windows Server 2019 Platforms on page 1-4 • Fresh Installations on Windows MultiPoint Server Platforms on page 1-5 1-1 Trend Micro Apex One™ 2019 System Requirements Fresh Installations on Windows Server 2012 Platforms Important Windows 2012 R2 requires updates KB2919442 and KB2919355 required before installing the Apex One server Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network Server 2012 Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) Datacenter Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Windows Standard None Apex One with • SQL Server 1366 x 768 resolution Server 2012 R2 Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or Datacenter higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-2 Apex One Server Installations Fresh Installations on Windows Server 2016 Platforms Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network Server 2016 Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) Datacenter Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Apex One with • SQL Server 1366 x 768 resolution Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-3 Trend Micro Apex One™ 2019 System Requirements Fresh Installations on Windows Server 2019 Platforms Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network Server 2019 Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) (Desktop Datacenter Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Experience Apex One with • SQL Server 1366 x 768 resolution GUI mode) Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-4 Apex One Server Installations Fresh Installations on Windows MultiPoint Server Platforms Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network MultiPoint Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) Server 2012 Premium Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Apex One with • SQL Server 1366 x 768 resolution Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-5

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Trend Micro, the Trend Micro t-ball logo, and Trend Micro Apex One are trademarks or registered trademarks of Trend Micro Incorporated. All other
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Apex One Server Upgrade Requirements PDF

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Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at: http://docs.trendmicro.com/en-us/enterprise/trend-micro-apex-one.aspx Trend Micro, the Trend Micro t-ball logo, and Trend Micro Apex One are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. Copyright © 2019 Trend Micro Incorporated. All rights reserved. Release Date: March 2019 Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165 Table of Contents Chapter 1: Apex One Server Installations Fresh Installations on Windows Server 2012 Platforms ..................................................................................................................................................................................... 1-2 Fresh Installations on Windows Server 2016 Platforms ..................................................................................................................................................................................... 1-3 Fresh Installations on Windows Server 2019 Platforms ..................................................................................................................................................................................... 1-4 Fresh Installations on Windows MultiPoint Server Platforms .......................................................................................................................................................................... 1-5 Chapter 2: Trend Micro Apex One Edge Relay Server Installations Edge Relay Server System Requirements .............................................................................................................................................................................................................. 2-2 Chapter 3: Apex One Security Agent System Requirements Fresh Installations on Windows Endpoint Platforms ......................................................................................................................................................................................... 3-2 Fresh Installations on Windows Embedded System Platforms ........................................................................................................................................................................ 3-4 Fresh Installations on Windows Server Platforms .............................................................................................................................................................................................. 3-5 Update Agents ........................................................................................................................................................................................................................................................... 3-9 Chapter 4: Upgrades and Virtualization Support Apex One Server Upgrade Requirements ............................................................................................................................................................................................................. 4-2 Security Agent Upgrade Requirements .................................................................................................................................................................................................................. 4-2 Apex One Server Web Console Requirements ..................................................................................................................................................................................................... 4-3 Virtualization Support .............................................................................................................................................................................................................................................. 4-4 Index Index ........................................................................................................................................................................................................................................................................ IN-1 i Chapter 1 Apex One Server Installations This section outlines the Apex One server system requirements on supported Windows Server platforms. • Fresh Installations on Windows Server 2012 Platforms on page 1-2 • Fresh Installations on Windows Server 2016 Platforms on page 1-3 • Fresh Installations on Windows Server 2019 Platforms on page 1-4 • Fresh Installations on Windows MultiPoint Server Platforms on page 1-5 1-1 Trend Micro Apex One™ 2019 System Requirements Fresh Installations on Windows Server 2012 Platforms Important Windows 2012 R2 requires updates KB2919442 and KB2919355 required before installing the Apex One server Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network Server 2012 Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) Datacenter Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Windows Standard None Apex One with • SQL Server 1366 x 768 resolution Server 2012 R2 Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or Datacenter higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-2 Apex One Server Installations Fresh Installations on Windows Server 2016 Platforms Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network Server 2016 Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) Datacenter Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Apex One with • SQL Server 1366 x 768 resolution Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-3 Trend Micro Apex One™ 2019 System Requirements Fresh Installations on Windows Server 2019 Platforms Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network Server 2019 Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) (Desktop Datacenter Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Experience Apex One with • SQL Server 1366 x 768 resolution GUI mode) Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-4 Apex One Server Installations Fresh Installations on Windows MultiPoint Server Platforms Service Available Disk Operating System Edition Processor RAM SQL Server Others Pack Space Windows 64-bit Standard None At least 1.86 GHz • 3GB minimum • 7.0GB minimum • SQL Server Gigabit Network MultiPoint Intel™ Core™2 Duo (exclusively for 2008 R2 Express Interface Card (NIC) Server 2012 Premium Apex One) Apex One with SP2 or later AMD™ 64 processor Endpoint Sensor: Monitor that supports Apex One with • SQL Server 1366 x 768 resolution Intel 64 processor Endpoint Sensor: • 8.0GB minimum 2008 or later at 256 colors or higher • 8GB minimum Apex One with (exclusively for Endpoint Sensor: Apex One) • SQL Server 2016 SP1 or later (SQL Server Express not supported) 1-5

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Trend Micro, the Trend Micro t-ball logo, and Trend Micro Apex One are trademarks or registered trademarks of Trend Micro Incorporated. All other
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