Allegiance Consulting, Inc. - Home

33 Pages·2011·0.22 MB·English

by  Valued Gateway Client

A C I
LLEGIANCE ONSULTING, NC.
When it comes to IT Services, companies demand Allegiance
Table of Contents
COMPANY INFORMATON 1
CONTRACT INFORMATION 2
CAPABILITIES 3
NAICS CODES 4
INFORMATION TECHNOLOGY SERVICES PRICE LIST 5
LABOR CATEGORIES DESCRIPTIONS 6
INFORMATION FOR ORDERING ACTIVITIES 17
TERMS AND CONDITIONS 25
COMMITMENT TO SMALL BUSINESS 30
BLANKET PURCHASE AGREEMENT 32
Company Information
Allegiance Consulting, Inc.
2601 Blake Street, Suite 400
Denver, CO 80205
Office: 720-947-9201
Fax: [phone]
[email protected]
Website: www.acinow.net
Marketing Point of Contact (POC): Mike Byrd, President
[email protected]
Office Telephone: [phone]
Secondary POC: Tom Melaragno, Vice President
[email protected]
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LLEGIANCE ONSULTING, NC.

Contract Information

GSA Schedule 70 – The General Services Administration (GSA) Federal Supply Service (FSS) has
awarded Allegiance Consulting, Inc. a Schedule 70 Contract, for Information Technology Professional
Services. Allegiance is able to supply the full range of Information Technology professional services to all
federal Government agencies. Schedule 70 is for “GENERAL PURPOSE COMMERCIAL INFORMATION
TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICES.”

Special Item Number (SIN): 132-51 – Professional Information Technology Services. Includes resources
and facilities management, database planning and design, systems analysis and design, network
services, programming, millennium conversion services, conversion and implementation support, network
services project management, data/records management, subscriptions/publications (electronic media),
and other services.

GSA Schedule 70 Contract number: GS-35F-0360S
Initial Contract period: April 13, 2006 – April 12, 2011
Renewal Contract period: April 13, 2011 – April 12, 2016

CAGE Code: 36QF7
DUNS No.: 18-593-5066

Maximum Order: $500,000 per order
Minimum Order: $100
Geographic Coverage: 48 Contiguous States
Delivery Time: 10 Days
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LLEGIANCE ONSULTING, NC.

CAPABILITY STATEMENT

Allegiance Consulting is a leading technology services and solutions provider specializing
in information technology (IT) professional services. Allegiance offers the agility
and low overhead of a small business combined with the knowledge and expertise
of a large company. Allegiance provides services to public and private sector
entities across the continental U.S.

Core Competencies

Allegiance provides services in two (2) core competency areas: Information Technology Project
Outsourcing/IT Support and Managed Services.

Allegiance offers professionals in the following IT disciplines:

Application Analyst Help Desk Technician
Application Developer Information Security Specialist
Audio Visual Technical Support Network Administrator
CRM Specialist Network Engineer
Cyber Security Analyst Network Security Administrator
Cyber Security Engineer Oracle Specialist
Cyber Security Test Engineer Project Manager
Data Analyst SharePoint Administrator
Data Center Coordinator SharePoint Developer
Database Administrator System Administrator
Desktop Administrator/Integrator Systems Engineer
Desktop Technician Technical Trainer
Documentation Specialist Technical Writer
Enterprise Architect Telecommunication Engineer
ERP Specialist Web Developer
Graphics Designer Web Engineer

Allegiance Managed Services offerings include:

Dedicated “Cloud” Hosting
Shared Infrastructure “Cloud” Hosting
Remote Infrastructure Monitoring and management
Disaster Recovery and Business Continuity
Help Desk Operations
Application Management
Enterprise Outsourcing
Information Security
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LLEGIANCE ONSULTING, NC.

Past Performance
Allegiance Consulting, Inc. completed a Dun & Bradstreet Open Ratings Past Performance
Evaluation (PPE), which is widely recognized by government
contracting offices. Based on feedback from our customers, Allegiance
proudly earned an overall performance rating of 95 out of 100 and has
been certified as a Top 20% Performer. Allegiance’s impressive PPE
score demonstrates outstanding reliability, cost, order accuracy,
timeliness, quality, business relations, personnel, customer support,
responsiveness, and overall customer satisfaction relative to similar companies.
Allegiance is proud to have provided services to:
Ball Aerospace General Services Administration
Bureau of Reclamation Merrick & Company
CH2M Hill National Science Foundation (NSF)
Department of Defense National Renewable Energy Lab (NREL)
Department of Energy Policy Studies, Inc.
Department of Health and Human Services Raytheon
Department of Labor U.S. Air Force
Department of the Interior U.S. Army
Department of Veteran’s Affairs United Launch Alliance (ULA)
Food and Drug Administration Western Area Power Administration

Differentiators

SDVOSB: Colorado-based Allegiance Consulting is a Service-Disabled Veteran-Owned Small
Business (SDVOSB). We are one of only a few full-service technical SDVOSBs in the U.S. and
consistently deliver the highest quality services at the lowest price.

GSA Schedule 70: Allegiance Consulting, Inc. holds a GSA Schedule 70
Contract, for Information Technology Professional Services. Allegiance
is able to supply the full range of IT professional services to all federal,
state, and local government agencies.
GSA Contract: GS-35F-0360S, CAGE Code: 36QF7, DUNS No.: 185935066

People: Our experienced team is here to serve you. Averaging 15 years in the IT services
business, our technical recruiters will find you the right talent at the right time. Guaranteed.

NAICS Codes:
518210 541512 541990
541214 541513 561110
541330 541519 561320
541511 541618 561330 Allegiance Consulting - POC:

Mike Byrd

[email protected]
720-947-9201 ext. 212
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LLEGIANCE ONSULTING, NC.

Information Technology Services Price List

Labor Category GSA Hourly Rate
Administrator/Secretary/Clerk $37.52
Business Analyst $63.19
Computer Operator $24.68
Configuration Management Specialist $69.11
Contracts Specialist $64.18
Customer Service Specialist $44.43
Database Administrator I $67.14
Database Administrator II $74.05
Engineering Designer $59.24
Engineer I $64.18
Engineer II $95.77
Engineer III $123.42
ERP/CRM Specialist I $83.92
GIS Specialist $74.05
Help Desk Technician $32.58
IT Specialist I $83.92
IT Specialist II $146.13
LAN/WAN Engineer $67.14
Network Support Specialist $49.37
PC Technician $34.56
Programmer $64.18
Programmer Analyst $74.05
Program Manager $88.86
Project Manager $77.01
QA Engineer $64.18
QA Manager $69.11
Security Administrator $34.56
Security Architect/Manager $74.05
Software Engineer $82.94
Systems Administrator $64.18
Systems Analyst $54.30
Systems Architect $71.09
Technical Writer $49.37
Technician I $51.34
Technician II $59.24
Technician III $77.01
Telecommunications Specialist $75.04
Web Developer $64.18

GSA Schedule 70 Contract number: GS-35F-0360S

POC Email: [email protected] or 720-947-9201
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LLEGIANCE ONSULTING, NC.

Labor Categories Descriptions

Administrator/Secretary/Clerk

Minimum/General Experience: Two (2) years performing administrative or clerical experience including
but not limited to data entry, receptionist, filing, payroll, benefits administration, and accounting tasks. Has
the ability to perform typing and word processing duties. Has knowledge of various computer programs
including MS Office tools (Excel, Word, Project, PowerPoint), and Adobe Acrobat.

Functional Responsibility: Performs administrative/general office services to support the program that
may include: make travel arrangements, answer phones, data entry, typing and transcription duties as
required. Executes procedures that implement operational and/or fiscal policies. Drafts financial,
statistical, narrative, and other reports as requested. Assists program implementation.

Minimum Education: High School Diploma

Business Analyst

Minimum/General Experience: Seven (7) years of experience as a business analyst in a large systems
environment. Requires aptitude for gathering user and system level requirements and creating business
requirement documents, use cases, product concept documents and work flows for the implementation.
Must have outstanding oral and written communication skills, must understand system development life
cycle methodologies and have strong knowledge of hardware platforms, software and user interfaces.

Functional Responsibility: Gathers, analyzes and writes product business requirements. Conducts or
participates in functional specification walkthroughs. Reviews functional specifications, project
deliverables, technical specifications, test plans and scripts. Identifies and defines functional and data
requirements, including changes to original scope. Gathers information about a problem, defines changes
to an existing application, and implements the changes using documents and specifications. Ensures
project documents conform to standards and are kept current.

Minimum Education: Bachelor’s Degree in Business, Computer Science or related field.

Computer Operator

Minimum/General Experience: One (1) year experience with the control and operation of networks,
computers, automated systems and peripherals. Must be able to identify and troubleshoot computer and
processing problems, and provide system support for all users of the computer systems and applications.

Functional Responsibility: Responsible for monitoring production systems, control panel and processing
operations. Runs diagnostic tests and determines any equipment malfunctions or performance deviations.
Executes daily production system tasks, both scheduled and unscheduled, which are critical to the
business functions of the company and to provide data security to the production systems within the data
center through system backups.

Minimum Education: High School Diploma

Configuration Management Specialist

Minimum/General Experience: Two (2) years of experience with version controlling, building, compiling,
delivering, installing, configuring, auditing, and staging the applications for a particular project. This
includes requirements, source code, documentation, subroutines, objects, executables and auxiliary
applications.
Functional Responsibility: Creates and maintains application build scripts, deployment scripts, and
development and testing environments. The CM will also participate in creating packages to support the
baselining of requirements and the migration of code to System Test and to production, auditing work
products, and following up on discrepancies.

Minimum Education: Bachelor’s Degree in Computer Science or related field

Contracts Specialist

Minimum/General Experience: Two (2) years of experience planning, negotiating and administering
contracts in support of pre-award stage, sealed bid solicitations and post-award stage activities to procure
specialized supplies, equipment, and services; performing computations relative to item cost, packaging,
specification requirements and delivery points; and communication strategies and cost or price
techniques sufficient to negotiate supplemental agreements and equitable adjustments.

Functional Responsibility: Execute and administer contracts for the procurement of supplies, services,
construction, or research and development. Tasks involve the use of formal advertising or negotiation
methods, evaluation of contract price/cost proposals, administration or termination and close-out of
contracts, and the development of policies and procedures for contracting/procurement work. Uses a
variety of contract types, such as performance based, fixed price, purchase orders, cost-reimbursement,
cost-plus-fee (including fixed fee, incentive fee, and award fee), as well as grants, cooperative
agreements, and other transactions to procure items and/or services. Reviews procurement submissions
for adequacy and completeness, and resolves any problems prior to initiation of contractual action.

Minimum Education: Associate’s Degree or equivalent applicable work experience.

Customer Service Specialist

Minimum/General Experience: Two (2) years of experience with supporting customers in a variety of
areas. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Functional Responsibility: Provides support to end users on a variety of issues. Identifies, researches,
and resolves technical problems. Responds to telephone calls, email and personnel requests for technical
support. Documents, tracks and monitors the problem to ensure a timely resolution. Relies on instructions
and pre-established guidelines to perform the functions of the job. Primary job functions do not typically
require exercising independent judgment. Typically reports to a supervisor or manager.

Minimum Education: Associate’s Degree or equivalent applicable work experience.

Database Administrator I

Minimum/General Experience: Three (3) years experience of technical experience administering
production databases in a large environment for complex computer systems. Requires proficiency in
design, administration, implementation, upgrades, monitoring and database tuning that ensures the
application runs efficiently and reliably.

Functional Responsibility: Provides end user technical support required to execute database changes
and enhancements as well as security changes. The Database Administrator (DBA) administers instance
and database backup, recovery, monitoring and tuning. He/she also manages database disk content and
capacity plan, documents Database Environments. Provides end user support. Technical owner and
administrator of the application and database.

Minimum Education: Bachelor’s Degree in Computer Science
Database Administrator II

Minimum/General Experience: Five (5) years of experience with design, development, implementation,
conversion, maintenance and performance evaluation of databases for complex computer systems.
Requires proficiency with database schemas, sub-schemas and utilities needed to monitor database
efficiency and integrity.

Functional Responsibility: Designs, programs and tests software needed to solve any logical or physical
database problems existing in any installed database; trains programmers in proper use of database
verbs and maintains database documentation.

Minimum Education: Bachelor’s Degree in Computer Science

Engineering Designer

Minimum/General Experience: Two (2) years of experience as a graphics designer working with
computer-aided design (CAD) tools. Operates CAD equipment and acts as a technical draftsperson with
the capability of making the appropriate design and formatting decisions. Familiar with common CAD
packages and able to read and interpret cabling and network diagrams as well as building diagrams and
floor plans.

Functional Responsibility: Responsible for developing and executing both the overall graphical look of
the project and the details, including individual screen designs.

Minimum Education: Associate’s Degree or technical certificate in technical drafting or engineering.

Engineer I

Minimum/General Experience: Two (2) years of engineering experience performing a variety of routine
tasks with some supervision. Experienced with using company methods, practices, programs, and
products of the company while performing tasks.

Functional Responsibility: Analyzes functional specifications and designs solutions according to the
company requirements and standards. May receive specific and detailed instructions about required tasks
and expected results, and also support remote customer locations.

Minimum Education: Bachelor's degree in Engineering, Computer Science, related degree or equivalent
work experience.

Engineer II

Minimum/General Experience: Four (4) years of engineering experience performing work that involves
conventional engineering practices, but may include a variety of complex features such as conflicting
design requirements, unsuitability of standard materials, and difficult coordination requirements. Expertise
could be computers, software, mechanical, electrical, environmental, HVAC, IT, Telecom, networking,
hardware, civil/structural, energy or other engineering discipline.

Functional Responsibility: Plans, schedules, conducts, or coordinates detailed phases of the engineering
work in a part of a major project of moderate scope. Commands a broad knowledge of precedents in the
specialty area, and a good knowledge of principles and practices of related specialties. Plans and
conducts work requiring judgment in the independent evaluation, selection, and substantial adaptation
and modification of standard techniques, procedures and criteria. Devises new approaches to problems
encountered. Independently performs most assignments with instructions about general results expected.
Receives technical guidance on unusual or complex problems, and supervisory approval on the proposed
plans for projects.
Minimum Education: Bachelor's degree in Engineering, Computer Science, related degree or equivalent
work experience.

Engineer III

Minimum/General Experience: Nine (9) years of engineering experience performing work that involves
complex or novel assignments requiring the development of new or refined equipment, materials,
procedures, and/or scientific methods. Expertise could be computers, software, mechanical, electrical,
environmental, HVAC, IT, Telecom, networking, hardware, civil, structural, geotechnical, energy or other
engineering discipline. Has industry-specific expertise and leadership experience in Architecture &
Engineering (A&E), Engineering, Procurement & Construction (EPC), manufacturing, transportation,
environmental remediation, dam design supervision and review or other area.

Functional Responsibility: Carries out Applies intensive and diversified knowledge of engineering and
practices in broad areas of assignments and related fields. Independently makes decisions on
engineering problems and methods. Represents the organization at conferences to resolve important
questions and to plan and coordinate work. Uses advanced techniques and modifications and extensions
of theories, precepts, and practices of own engineering field, and related sciences and disciplines. May
be supervised and guided in relation largely to overall objectives, critical issues, new concepts, and policy
matters. Consults with supervisor concerning unusual problems and developments.

Minimum Education: Master's degree in Engineering, Computer Science, related degree or equivalent
work experience.

ERP/CRM Specialist I

Minimum/General Experience: Five (5) years of technical experience with the design, support,
maintenance, deployment and management of Enterprise Resource Planning (ERP) systems and/or
Customer Relationship Management (CRM) systems. Experienced with products like SAP, Oracle E-
Business Suite, Peoplesoft, Siebel and Baan. The ERP/CRM Specialist has an aptitude for reducing
broad concepts and business strategies into structured programs.

Functional Responsibility: Develops implementation strategies and plans based on business
requirements. Guides users in detailing requirements. Acts as the ERP Solution expert from both a
functional and technical perspective.

Minimum Education: Bachelor’s Degree in Computer Science

GIS Specialist

Minimum/General Experience: Four (4) years of technical experience, of which Two (2) years of
experience must be specialized. Education in a related field may be substituted for experience.
Knowledge of acquiring and processing data from state and federal agencies used in environmental
assessment analyses and/or integrated into the Geographic Information System (GIS) infrastructure. Must
have demonstrated proficiency with GIS software and experience developing GIS databases utilizing field
data.

Functional Responsibility: Provide application development for GIS infrastructure, produce effective
mapping output for a diverse range of programs in a timely manner, make recommendations of the
hardware and software necessary to support the development of applications for GIS infrastructure.

Minimum Education: Associate Degree in Computer Science, Information Systems, Engineering,
Mathematics, Physics, Business, or other related scientific or technical discipline.
Help Desk Technician

Minimum/General Experience: Two (2) years of experience providing technical support in a call center
environment. Requires competency with troubleshooting of hardware and software issues. Must have
experience communicating complex technical information clearly and concisely. Must be flexible to work
shifts that may include evenings, weekends, and holidays.

Functional Responsibility: Provides information on how to set-up, use and troubleshoot hardware and
software products. Answers general application/system questions for both custom and off-the-shelf (OTS)
software.

Minimum Education: Associate’s Degree

IT Specialist I

Minimum/General Experience: Six (6) years of information technology training and/or demonstrated
hands-on experience in areas of emerging technologies with in-depth knowledge of specific products.
Areas of expertise include, but are not limited to, disaster recovery, database frameworks, enterprise
resource planning, web portals, firewalls, geographic information systems, visual simulation applications,
remote sensing/satellite imagery, data mining, wireless communications, Internet technologies, secure
messaging, enterprise engineering, fraud detection, intrusion detection, information assurance, full life-
cycle software development, data modeling, and system architecture.

Functional Responsibility: Has a high-level of technical experience in systems engineering, operations
research, and business re-engineering. Provides expertise & support in one or more emerging technology
areas. Recommends solutions to customer problems based on prior experience & understanding of how
products & services support the customer. May work with senior managers to provide strategic direction
with regard to project objectives and/or the use of new technologies to improve productivity or enhance
operations.

Minimum Education: Master’s degree in Computer Science, related degree or equivalent work
experience.

IT Specialist II

Minimum/General Experience: Nine (9) years of information technology training and/or demonstrated
hands-on experience in areas of emerging technologies with in-depth knowledge of specific products.
Areas of expertise include, but are not limited to, disaster recovery, database frameworks, enterprise
resource planning, web portals, firewalls, geographic information systems, visual simulation applications,
remote sensing/satellite imagery, data mining, wireless communications, Internet technologies, secure
messaging, enterprise engineering, fraud detection, intrusion detection, information assurance, full life-
cycle software development, public key infrastructure (PKI), critical infrastructure protection, Certified
Information Systems Security Professionals (CISSP), data modeling, and system architecture.

Functional Responsibility: Has a high-level of technical experience in systems engineering, operations
research, and business re-engineering. Provides expertise & support in one or more emerging technology
areas. Recommends solutions to customer problems based on prior experience & understanding of how
products & services support the customer. May work with senior managers to provide strategic direction
with regard to project objectives and/or the use of new technologies to improve productivity or enhance
operations.

Minimum Education: Master's degree in Computer Science, related degree or equivalent work
experience.