HR Guideline for California Employers This HR Guideline contains some of the most frequently used employment and Human Resource laws at the time of publication and is intended to be a useful reference document. The laws and statutes’ described in this Guideline may be modify or changed at any time without advance notice. For this reason, we urge employers to check with their labor council to obtain current information regarding the status of any specific matter. Copyright © 2011 Centricity Solutions. All rights reserved. Unless otherwise indicated, all information on these pages are copyrighted by Centricity Solutions. All rights reserved. Users are forbidden to reproduce, republish, redistribute, or resell any materials from this Guideline, without prior written permission. ___________________________________________________________________________ Contents EMPLOYMENT PRACTICES New Employee Paperwork Guidelines ---------------------------------------------------------------- 3 Employee File Maintenance ----------------------------------------------------------------------------- 4 Employee Right to Inspect Personal File ------------------------------------------------------------- 5 Employee Classification & Status ---------------------------------------------------------------------- 5 Work Schedules --------------------------------------------------------------------------------------------- 9 Timekeeping Tips ------------------------------------------------------------------------------------------- 9 Waiting Time or On Call Payment Requirements ------------------------------------------------ 10 Administrative Pay Corrections ---------------------------------------------------------------------- 11 Deductions from Wages -------------------------------------------------------------------------------- 11 Business Expenses ---------------------------------------------------------------------------------------- 11 Overtime --------------------------------------------------------------------------------------------------- 11 Rest Breaks ------------------------------------------------------------------------------------------------ 12 Meal Breaks ------------------------------------------------------------------------------------------------ 12 Workers' Compensation /Accident Reporting ---------------------------------------------------- 12 STANDARDS OF CONDUCT Harassment ------------------------------------------------------------------------------------------------ 14 GINA & Medical Requests ------------------------------------------------------------------------------ 14 Off-Duty Conduct ----------------------------------------------------------------------------------------- 15 Drug and Alcohol Use ----------------------------------------------------------------------------------- 15 Punctuality and Attendance --------------------------------------------------------------------------- 15 Termination ----------------------------------------------------------------------------------------------- 16 Reference Checks ---------------------------------------------------------------------------------------- 17 TIME OFF BENEFITS / LEAVES PTO/Vacation/Sick Leaves ----------------------------------------------------------------------------- 18 Floating Holiday ------------------------------------------------------------------------------------------- 18 Bereavement ---------------------------------------------------------------------------------------------- 19 General Rule on Payment for Personal Leaves --------------------------------------------------- 19 Required Leaves ------------------------------------------------------------------------------------------ 19 Pregnancy Disability Leave (PDL) --------------------------------------------------------------------- 19 Family & Medical Leave Act (FMLA) / California Family Rights Act (CFRA) --------------- 20 Jury or Witness Duty Leave --------------------------------------------------------------------------- 21 Voting Leave ---------------------------------------------------------------------------------------------- 22 Domestic Violence and Sexual Assault Victim Leave ------------------------------------------- 22 Crime Victims Leave ------------------------------------------------------------------------------------ 22 School Activities Leave --------------------------------------------------------------------------------- 22 Suspension ------------------------------------------------------------------------------------------------ 23 Volunteer Civil Service Leave ------------------------------------------------------------------------- 23 Military Service Leave ---------------------------------------------------------------------------------- 23 Leave for Drug and Alcohol Treatment ------------------------------------------------------------ 24 Leave for Literacy Assistance -------------------------------------------------------------------------- 24 Paid Leave for Organ or Bone Marrow Donation ------------------------------------------------ 24 ___________________________________________________________________________ Page 2 of 24 ___________________________________________________________________________ EMPLOYMENT PRACTICES New Employee Paperwork Guidelines A California employer should always require all employment documents, including an employee offer letter of employment, and company policies to be signed before the new hire starts the first day of work. Employees should not be permitted to begin work or training until all forms are completed including providing proper identification. All items in bold are required for employment and payroll purposes. Offer Letter - When hiring a new employee, an employer should always present the job offer in writing, either in the form of an employment contract, or an offer of employment letter. The purpose is to clearly set forth the terms of the employment relationship, so the employee cannot later say the employer promised something other than what was placed in the offer of employment. In addition, depending on the nature of the company, or the business, additional contracts or agreements may be necessary to address a specific aspect of the employment relationship. W-4 - Required so that the correct Federal Income Tax can be withhold from the new employees pay. The employee must indicate Single or Married and the total number of allowances they are claiming (box #5). This form must be signed. If an employee whishes to have a different amount withheld for State Income Tax the state withholding form (DE4) must be completed. I-9 - Required by the DHLS to prove that we are employing individuals who are eligible to work in the United States. Must be completed within 72 hours of employment. If appropriate documents are not produced within 72 hours, employee must be paid for hours/days worked and terminated. This form must be completed entirely. The employee completes the top section and the employer completes the lower section verifying identity. DE34 New Hire Reporting - All California employers must report all their new or rehired employees who work in California to the New Employee Registry within twenty (20) days of their start-of-work date. The start-of-work date is the first day services were performed for wages. Direct Deposit Form – If employees want their payroll directly deposited into their account(s) they must complete an authorization form and attach a voided check. Required Notices State Disability Insurance (SDI) - Employer must provide the brochure "State Disability Insurance Provisions" (DE2515) to new employees within five working days of employment date. Also, the pamphlet must be given to any employee who becomes disabled due to pregnancy or is ill or injured from causes unrelated to work within ten days of the absence, provided that the employer has been notified of the cause of the absence. (U.I. Code §1089). Workers' Compensation Insurance (WC) - New Employee Notice: New employees, either at the time of hire or by the end of the first pay period must receive the pamphlet "Facts about Workers’ Comp." (90-58882). (CA Labor Code §139.6) Sexual Harassment - Employers with one or more employees are required to distribute to their employees the Department of Fair Employment & Housing (DFEH) information sheet on sexual ___________________________________________________________________________ Page 3 of 24 ___________________________________________________________________________ harassment or equivalent information in a manner that ensures distribution to each employee. (CA Gov. Code §12950(b)). Paid Family Leave (PDF) – The Paid Family Leave law requires employers to provide the Paid Family Leave (DE 2511) brochure to new employees and employees who request leave to care for a seriously ill family member or bond with a new child. Employers are not required to provide the Paid Family Leave insurance claim forms to their employees. Paid family leave (PFL) is a state sponsored insurance program within the SDI program. It applies to all employees at companies of any size to provide them with partial wage replacement for up to six weeks in any 12 month period while they are absent from work to care for a seriously ill or injured family member or bonding with a minor child within one year of birth or placement of the child in connection with foster care or adoption. Like SDI, PFL does not create a right to a leave of absence or guarantee reinstatement rights other than those already mandated by law. An employee who is entitled to a leave of absence under the FMLA and the CFRA should take PFL concurrent with those leaves. Employee File Maintenance Individual employee files should be started from their date of hire and maintained vigilantly through separation of employment. 1. Personnel File 2. Medical/Benefits File 3. Payroll File 4. I-9 File 5. Other miscellaneous such as Workers Compensation files or OSHA logs The following approach to your HR filing is recommended: Main HR file: Include documentation that provides a roadmap for where the employee has been, and that can be used for making and justifying future employment related decisions (i.e. promotions, discipline, terminations) that are based upon performance rather than discriminatory reasons. Examples of what to include are: Employment application/resume New hire checklist Orientation checklist Employee personnel action change documentation (i.e. promotions, pay Raises and reasons for them, etc) Performance evaluations Formal discipline documentation/performance improvement plans Signed policy/handbook acknowledgements Employee training documentation Quarterly/annual attendance records Termination checklist File confidential information or items not related to pay and performance elsewhere: I-9 forms and supporting documentation (this should have its own, separate filing system). All employee I-9’s should be kept together in one binder. This will be the easiest way to provide the documentation should there ever be an audit. ___________________________________________________________________________ Page 4 of 24 ___________________________________________________________________________ Employee benefits enrollment documentation. The Medical file will contain information that should NOT be kept in either the Personnel file or Payroll file. Informal notes on performance related conversations Payroll Changes/Documentation - Direct deposit forms, for example, can be kept in a Payroll file. The Payroll file’s purpose is to maintain specific items related directly to payroll processing and reporting. The files may be stored in or near the payroll department under lock and key. Employee Right to Inspect Personal File Companies are required to make and keep a variety of records about their employees. Although these records belong to the employer, employees have a right to see many of the documents in their personnel files. Depending on the type of document involved, employees, applicants, and ex-employees may be entitled to inspect and copy items in their personnel files. Companies may remove certain documents before permitting an employee access to the file, including: letters of reference, records involving possible criminal offenses, and certain pre-hire and promotional ratings and reports. Employers must make employees' personnel files available within a reasonable time after employees request access. Although employers may limit the amount of time employees have to examine their files, employers must give them sufficient time for a reasonable inspection. While employers must allow employees to make notes while reviewing their file, employees may not alter the file in any way. So, employees may not take their file, take anything from or add anything to their file, or write on any document. If employees disagree with any statement in the file, they may not require their employers to change it. Employees, applicants, and ex-employees may receive a copy of any employment-related document that they signed. Examples of signed documents include: employment applications and agreements, confidentiality agreements, authorizations, and performance appraisals. Employers may have someone present to monitor the inspection to ensure that employees do not take, alter, or damage the files. Employee Classification & Status A specific classification should be assigned to each Employee for purposes of identifying eligibility for benefits, salary administration and overtime eligibility. Classifications are determined by the Employee’s assigned work schedule and employment relationship. Employees must be correctly classified as Exempt or Non-Exempt. Non-Exempt Status - Employees classified as non-exempt are generally paid on an hourly basis and occupy non-supervisory, clerical, or support positions. These Employees are eligible for applicable overtime pay and must be provided meal and rest periods. ___________________________________________________________________________ Page 5 of 24 ___________________________________________________________________________ Exempt Status – Exempt means a Employee is not subject to the Fair Labor Standards Act (FLSA) overtime provisions or the Industrial Welfare Commission (IWC) Wage Order sections pertaining to overtime, minimum wage, record keeping, uniforms and equipment, meal periods, and rest periods. Where the state and federal regulations conflict the more restrictive requirement, is the one California employers must follow. Job title or salary does not classify an employee as Exempt. The employees work must be relatively high-level work and exempt level employees must be paid at least $33,280 annually. It is up to employers to determine whether to classify an employee as exempt or nonexempt under the Fair Labor Standards Act (FLSA). Most employers believe that so long as an employee is paid a salary, they are exempt from the requirement to pay overtime wages. This is not correct. Income or salary alone does not determine exempt status, and salaried employees are not automatically exempted from overtime compensation. Job titles do not designate an employee as exempt or non-exempt. To comply with the FLSA, employers need to regularly review their employee classifications. Generally, two requirements must be met to classify an employee as exempt: 1) They must earn a salary and 2) Hold a position with duties the U.S. Labor Department designates as appropriate for exempt positions. Those positions generally fall into six categories: executive, administrative, learned professional, computer professional, creative professional and outside sales. Use the Exempt vs. Non-Exempt checklist to be sure you are classifying employees correctly. AUDIT: TEST YOUR COMPLIANCE To be considered exempt from overtime, an employee must generally be paid on a salary basis and his job duties must meet the Labor Department’s standards for one of the six exemption categories discussed below. Executive Employee Answer the following questions to determine whether you’ve misclassified a Don’t worker as an exempt executive: Yes No Know 1. Is the employee’s primary duty managing the enterprise or a department or subdivision of the enterprise? 2. Does the employee customarily direct the work of two or more other employees or their equivalent? 3. Does the employee have the authority to hire or fire, and do his or her recommendations carry significant weight if unauthorized to make the final decision? 4. Is the employee paid the equivalent of at least $640 per week on a salary basis? If you answered “No” to any of these questions, you may have misclassified the worker as an exempt executive. Note: If the employee is at least a 20 percent owner of the business and meets requirements #1 and #2 above, he need not meet the salary requirement in #4 or the authority requirement in #3. ___________________________________________________________________________ Page 6 of 24 ___________________________________________________________________________ Administrative Employee Answer the following to determine whether a worker is misclassified as an Don’t exempt administrative employee: Yes No Know 1. Is the employee’s primary duty performing office or non-manual work directly related to the management or general business operations of the employer or the employer’s customers? 2. Does the employee exercise discretion and independent judgment with respect to matters of significance? That is, does he or she evaluate and compare possible courses of action and then make a decision or recommendation after considering the various possibilities? 3. Is the employee paid the equivalent of at least $640 per week on a salary basis? If you answered “No” to any of these questions, the employee may be misclassified as exempt administrative. Learned Professional Employee Answer the following to determine whether a worker is misclassified as an Don’t exempt learned professional: Yes No Know 1. Is the employee’s primary duty to perform work requiring knowledge of an advanced type in a field of science or learning customarily acquired by a prolonged course of specialized intellectual instruction? 2. Is the advanced knowledge obtained by completing an academic course of study resulting in a four-year college degree or leading to certification? 3. Is the employee paid the equivalent of at least $640 per week on a salary basis? If you answered “No” to any of these questions, the employee may be misclassified as an exempt learned professional. Exception: Those who’ve completed the educational requirements for a law or medical degree need not meet the minimum salary requirement. Also, teachers need not be certified or meet the minimum salary requirement to qualify as learned professionals. Creative Professional Employee Answer the following to determine whether a worker is misclassified as an Don’t exempt creative professional: Yes No Know 1. Is the employee’s primary duty to perform work requiring invention, originality or talent in a recognized field of artistic endeavor such as music, writing, acting and the graphic arts? 2. Does the work require more than intelligence, diligence and accuracy (i.e., does it require “talent”)? 3. Is the employee paid the equivalent of at least $640 per week on a salary basis? ___________________________________________________________________________ Page 7 of 24 ___________________________________________________________________________ If you answered “No” to these questions, you may have misclassified a worker as an exempt creative professional. Computer Professional Answer the following to determine whether a worker is misclassified as an Don’t exempt computer professional: Yes No Know 1. Is the employee paid at least $6,587.50 per month on a salary or fee basis or, if paid hourly, at a rate of not less than $37.94 per hour? 2. Is the employee’s primary duty: Application of system analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications; or Design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications; or Design, testing, documentation, creation or modification of computer programs related to machine operating systems; or A combination of the aforementioned duties requiring the same level of skills? If you answered “No” to #1 or were unable to answer “Yes” to any parts under #2, you may have misclassified the worker as an exempt computer professional. Outside Sales Employee To determine whether a worker has been misclassified as an exempt outside Don’t sales employee, answer the following questions: Yes No Know 1. Is the worker’s primary duty making outside sales? 2. Does he regularly work away from the company’s place of business? 3. Does the worker sell tangible or intangible items, such as goods, insurance, stocks, bonds or real estate, or obtain orders or contracts for services or the use of facilities? If you answered “No” to any of these questions, you may have misclassified the worker as an exempt outside sales employee. Correct classification is very important as misclassification of exempt or non-exempt status may result in a combination of fines, penalties, or the payment of unpaid wages, as imposed by the Department of Labor (DOL). Willful violations may result in criminal prosecution and employers may be fined up to $10,000. Second convictions may result in imprisonment. Employers who willfully or repeatedly violate the minimum wage or overtime pay provisions of the FLSA also are subject to civil money penalties of up to $1,100 for each violation. ___________________________________________________________________________ Page 8 of 24 ___________________________________________________________________________ Work Schedules Managers should advise their Employees of their individual schedules. Staffing needs and operational demands may necessitate variations in starting and ending times, as well as variations in the total hours that may be scheduled each day and week. Ensure that you are very clear, during an interview and when you make a job offer, as to what the work schedule will be. If you must make scheduling changes due to business needs, do everything you can to accommodate Employees. If, however, schedules need to change based on real business reasons and Employees cannot work the new shift, you may discharge them based on the fact they cannot meet the new scheduling needs. Timekeeping Tips Timekeeping is a critical element of sound payroll practices that is commonly mishandled by employers, leading to potential liability. Employers who do not maintain complete and accurate records of the hours worked by their employees are unlikely to pay their employees properly, and can encounter great difficulty in defending themselves against claims filed by their employees. In order to minimize their risk of liability and put themselves in the best position possible to defend against claims, employers should implement the following timekeeping practices: Record starting and stopping times, not just total hours of work- Non-exempt employees should record the times at which they begin work, begin any meal period(s), end their meal period(s), and conclude work for the day. Many employers expose themselves to liability by maintaining records which reflect only total hours worked each day, or by failing to maintain records that reflect the times at which meal periods began and ended. Records which reflect the exact same starting and ending times each day are often greeted with skepticism, since employees rarely, if ever, begin and end at precisely the same times each day. Insist that employees record their own time- In order to preclude employees from arguing that a manager has recorded their hours of work incorrectly, employers should insist that employees record their own hours of work each day. Insist that employees record their time on a daily basis- In some instances employees may become lazy and be tempted to record all of their work hours for a particular week or pay period on the last day. Employees generally are unable to remember the precise times at which they began and ended work each day throughout an entire payroll period. In order to maximize the accuracy of their records, employers should insist that employees record their work hours on a daily basis. Timekeeping is a critical step in the payroll process that is often neglected by employers. By following the basic policies outlined above, employers can minimize their risk of liability for inadequate timekeeping. Waiting Time or On Call Payment Requirements Calculating the hours worked by non-exempt employees is generally a straightforward task, but complications may arise when employees spend time waiting for work or in "on call" status. Time devoted to these activities can constitute work time in some circumstances and should be counted as hours worked. ___________________________________________________________________________ Page 9 of 24 ___________________________________________________________________________ Waiting time In some industries workflow may fluctuate substantially throughout the day, leaving employees with little or nothing to do at certain times and overwhelmed with work at others. During the slow periods of the day, employees may be idle while they wait for work flow to increase again. In general, employers are required to pay non-exempt employees for all time during which the employee is on duty. If the employee is off duty, periods during which he is completely relieved of any obligation to the employer do not constitute hours worked if a) they are long enough to enable the employee to use the time effectively for personal purposes, and b) the employee is told in advance that he can leave the work site and will not have to return until a specified time. Waiting time is likely to be considered hours worked when it is unpredictable and of short duration, such that the employee cannot effectively use the time for his or her own purposes. Examples of waiting time that would constitute hours worked include time spent by a courier waiting for an assignment, time spent by a fireman waiting for a call or an alarm, or time spent by an office worker waiting to resume work after an IT technician fixes his or her computer. In these situations, waiting is treated as an integral part of the employee’s job and therefore constitutes time worked. “On call” time Closely related to waiting time is the concept of “on call” status. The nature of some jobs requires employees to be “on call,” ready to respond to business or customer needs whenever they may arise. Some employees carry pagers or cellular telephones, for example, so that their supervisors can contact them and direct them to respond quickly to emergencies. This common scenario creates issues similar to those that arise with waiting time. Time spent “on call” by non-exempt employees represents time worked, and is compensable, if the employee is a) required to remain on the employer’s premises, or b) required to remain so close to the workplace that the employee cannot effectively use the time for personal purposes. Time spent “on call” by employees who are required to be available to answer questions by phone, but are otherwise able to do as they please is unlikely to be regarded as time worked. When a non-exempt employee is actually required to perform work while on call, special rules governing the calculation of hours worked may apply. If the employee was not otherwise regularly scheduled to work on the day in question, the employer’s payment obligation varies depending on the number of hours worked: If the employee works more than half of his or her usually-scheduled day of work, the employer must pay the employee for all hours worked. If the employee works less than half of his or her usually-scheduled day of work, the employee is entitled to be paid half of the wages earned on a usual day, provided that the amount paid shall be equivalent to no less than two hours of pay and no more than four hours of pay. A full-time employee required to work for three hours while on call is thus entitled to payment for four hours. If an employee is required to report to work for the second time in a single day (regardless of whether the employee was regularly scheduled to work on that day or not) and works less than ___________________________________________________________________________ Page 10 of 24
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