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07/08/2014 AIM System Contract Exhibit G (redacted) [for Item #9] PDF

359 Pages·2014·17.78 MB·English
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Preview 07/08/2014 AIM System Contract Exhibit G (redacted) [for Item #9]

Table of Contents 1  COVER LETTER ........................................................................................................................................... 5  2  EXECUTIVE SUMMARY .............................................................................................................................. 11  3  DESCRIPTION OF THE FIRM ....................................................................................................................... 17  4  PRIOR EXPERIENCE WITH SIMILAR PROJECTS ............................................................................................ 19  4.1  PINELLAS SUNCOAST TRANSIT AUTHORITY (PSTA) ................................................................................................ 20  4.2  WORCESTER REGIONAL TRANSIT AUTHORITY (WRTA) ........................................................................................... 21  4.3  ROARING FORK TRANSPORTATION AUTHORITY (RFTA) .......................................................................................... 22  4.4  CENTRAL CONTRA COSTA TRANSIT AUTHORITY (CCCTA) ....................................................................................... 23  4.5  CHICAGO TRANSIT AUTHORITY (CTA) ................................................................................................................. 24  5  KEY PROJECT PERSONNEL RESUMES .......................................................................................................... 25  5.1  PROGRAM MANAGER – JON NILSEN ................................................................................................................... 28  5.2  PROJECT MANAGER – ROSS SINCLAIR ................................................................................................................. 29  5.3  SYSTEMS ENGINEER – THOMAS RADENHAUSEN .................................................................................................... 30  5.4  PROJECT ENGINEER – BRADLEY TAYLOR ............................................................................................................... 31  5.5  APPLICATIONS ENGINEERING MANAGER – LOU PERAGINE ...................................................................................... 32  5.6  IT DEPLOYMENT MANAGER – JOHN LOCASCIO ..................................................................................................... 33  5.7  VICE PRESIDENT OF TECHNOLOGY DEPLOYMENT – DARRYL CURTIS ........................................................................... 34  5.8  SENIOR COMMUNICATIONS ENGINEER – PHILLIP BOCKRATH .................................................................................... 35  5.9  DATA SYSTEMS MANAGER – JONATHAN ARENA .................................................................................................... 36  5.10  TRAINING MANAGER – JAMES KUNKEL ................................................................................................................ 37  5.11  ON‐SITE INSTALLATION LEAD – RAY LUM ............................................................................................................ 38  6  DESCRIPTION OF KEY PARTNERS, SUBCONTRACTORS, & SUPPLIERS ........................................................... 39  6.1  TRANSIT SOLUTIONS SERVICES (TSS) – ON‐BOARD INSTALLATIONS .......................................................................... 43  6.1.1  TSS’ Experience with Similar Projects ..................................................................................................... 43  6.2  APOLLO VIDEO TECHNOLOGY – VIDEO SURVEILLANCE SYSTEM (VSS) SUPPLIER .......................................................... 44  6.2.1  Apollo Video Technology’s Experience with Similar Projects ................................................................. 44  6.3  GENFARE – FAREBOX UPGRADE AND INSTALLATION ............................................................................................... 45  6.3.1  Genfare’s Experience with Similar Projects ............................................................................................ 45  6.4  ENGHOUSE TRANSPORTATION – OPTIONAL INTERACTIVE VOICE RESPONSE (IVR) SYSTEM PROVIDER .............................. 46  6.4.1  Enghouse’s Experience with Similar Projects ......................................................................................... 46  6.5  HELLA – OPTIONAL AUTOMATIC PASSENGER COUNTER (APC) HARDWARE SUPPLIER ................................................... 47  6.5.1  Hella’s Experience with Similar Projects ................................................................................................ 47  6.6  URBAN TRANSPORTATION ASSOCIATES (UTA) – OPTIONAL APC REPORTING SOFTWARE PROVIDER ............................... 48  6.6.1  UTA’s Experience with Similar Projects .................................................................................................. 48  7  TECHNICAL PROPOSAL .............................................................................................................................. 51  7.1  AIM SYSTEM SOLUTION OVERVIEW .................................................................................................................... 52  7.1.1  Build Time Data Flow ............................................................................................................................. 60  7.1.2  Real Time Data Flow .............................................................................................................................. 62  7.1.3  Historical Reporting Data Flow .............................................................................................................. 63  Page 1 of 308 7.1.4  TDB Data Flow ....................................................................................................................................... 64  7.2  AIM DESIGN & COMMUNICATIONS .................................................................................................................... 70  7.2.1  Capacities and Expandability ................................................................................................................. 70  7.2.2  Open System Architecture...................................................................................................................... 70  7.2.3  Vehicle Data Communications ............................................................................................................... 72  7.3  AIM SYSTEMS ................................................................................................................................................ 74  7.3.1  AVL ......................................................................................................................................................... 74  7.3.2  Time of Arrival – BusTime® ..................................................................................................................... 76  7.3.3  IVR ‐ BusLine .......................................................................................................................................... 98  7.3.4  Route and Schedule Adherence Analysis – CleverReports™ .................................................................... 99  7.3.5  On Board Video Surveillance – Apollo .................................................................................................. 129  7.3.6  Yard Wireless System ........................................................................................................................... 149  7.3.7  Bus Stop Announcements (BSA) – Option ............................................................................................ 161  7.3.8  Vehicle Health Monitoring – Automatic Vehicle Health Monitoring (AVM®) – Option ........................ 166  7.3.9  Automatic Passenger Counter (APC) – Option ..................................................................................... 170  7.3.10  Computer Aided Dispatch – CleverCAD® – Option ........................................................................... 189  7.4  AIM HARDWARE .......................................................................................................................................... 219  7.4.1  Network ............................................................................................................................................... 219  7.4.2  Servers ................................................................................................................................................. 219  7.4.3  Workstations ........................................................................................................................................ 225  7.4.4  On‐Board .............................................................................................................................................. 225  7.4.5  Electronic Display Signs ........................................................................................................................ 259  7.4.6  Installation ........................................................................................................................................... 263  7.4.7  Delivery ................................................................................................................................................ 265  7.5  TRAINING .................................................................................................................................................... 265  7.5.1  General Requirements ......................................................................................................................... 265  7.5.2  Training Plan ........................................................................................................................................ 265  7.5.3  Courses & Trainees .............................................................................................................................. 266  7.5.4  Clever Devices’ Training Program ........................................................................................................ 266  7.6  MANUALS .................................................................................................................................................... 272  7.6.1  General Requirements ......................................................................................................................... 272  7.6.2  Hardcopies ........................................................................................................................................... 272  7.6.3  Softcopies ............................................................................................................................................. 272  7.6.4  Manual Types and Users ...................................................................................................................... 272  7.7  SPARES ....................................................................................................................................................... 273  7.8  TEST EQUIPMENT .......................................................................................................................................... 273  7.8.1  Bus‐in‐a‐Box (BIB) ................................................................................................................................ 273  7.8.2  Ruggedized Laptop .............................................................................................................................. 274  7.9  PROJECT MANAGEMENT ................................................................................................................................. 275  7.10  DESIGN REVIEW ............................................................................................................................................ 279  7.11  TESTING AND ACCEPTANCE ............................................................................................................................. 281  7.12  PRELIMINARY PROJECT SCHEDULE .................................................................................................................... 282  7.13  MTD RESPONSIBILITIES .................................................................................................................................. 287  8  MAINTENANCE AGREEMENT ................................................................................................................... 289  8.1  WARRANTY AND MAINTENANCE OVERVIEW ....................................................................................................... 289  Page 2 of 308 8.2  TERMS OF WARRANTY ................................................................................................................................... 289  8.3  SUPPORT ..................................................................................................................................................... 290  8.4  WARRANTY AND MAINTENANCE ...................................................................................................................... 290  9  PRICE PROPOSAL FORM .......................................................................................................................... 293  10  ACKNOWLEDGEMENT OF ADDENDA FORM ............................................................................................. 295  11  BIDDER INFORMATION FORM ................................................................................................................. 297  12  CREDIT & WORK REFERENCES FORM ....................................................................................................... 299  13  PARTNER, SUBCONTRACTOR, & SUPPLIER LISTING FORM ........................................................................ 305  14  NONCOLLUSION DECLARATION/COMPENSATION CERTIFICATION FORM ................................................. 307    Page 3 of 308 [This page 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Jul 7, 2014 ENGHOUSE TRANSPORTATION – OPTIONAL INTERACTIVE VOICE RESPONSE (IVR) 6.4.1 Enghouse's Experience with Similar Projects .
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