Table of Contents 1 COVER LETTER ........................................................................................................................................... 5 2 EXECUTIVE SUMMARY .............................................................................................................................. 11 3 DESCRIPTION OF THE FIRM ....................................................................................................................... 17 4 PRIOR EXPERIENCE WITH SIMILAR PROJECTS ............................................................................................ 19 4.1 PINELLAS SUNCOAST TRANSIT AUTHORITY (PSTA) ................................................................................................ 20 4.2 WORCESTER REGIONAL TRANSIT AUTHORITY (WRTA) ........................................................................................... 21 4.3 ROARING FORK TRANSPORTATION AUTHORITY (RFTA) .......................................................................................... 22 4.4 CENTRAL CONTRA COSTA TRANSIT AUTHORITY (CCCTA) ....................................................................................... 23 4.5 CHICAGO TRANSIT AUTHORITY (CTA) ................................................................................................................. 24 5 KEY PROJECT PERSONNEL RESUMES .......................................................................................................... 25 5.1 PROGRAM MANAGER – JON NILSEN ................................................................................................................... 28 5.2 PROJECT MANAGER – ROSS SINCLAIR ................................................................................................................. 29 5.3 SYSTEMS ENGINEER – THOMAS RADENHAUSEN .................................................................................................... 30 5.4 PROJECT ENGINEER – BRADLEY TAYLOR ............................................................................................................... 31 5.5 APPLICATIONS ENGINEERING MANAGER – LOU PERAGINE ...................................................................................... 32 5.6 IT DEPLOYMENT MANAGER – JOHN LOCASCIO ..................................................................................................... 33 5.7 VICE PRESIDENT OF TECHNOLOGY DEPLOYMENT – DARRYL CURTIS ........................................................................... 34 5.8 SENIOR COMMUNICATIONS ENGINEER – PHILLIP BOCKRATH .................................................................................... 35 5.9 DATA SYSTEMS MANAGER – JONATHAN ARENA .................................................................................................... 36 5.10 TRAINING MANAGER – JAMES KUNKEL ................................................................................................................ 37 5.11 ON‐SITE INSTALLATION LEAD – RAY LUM ............................................................................................................ 38 6 DESCRIPTION OF KEY PARTNERS, SUBCONTRACTORS, & SUPPLIERS ........................................................... 39 6.1 TRANSIT SOLUTIONS SERVICES (TSS) – ON‐BOARD INSTALLATIONS .......................................................................... 43 6.1.1 TSS’ Experience with Similar Projects ..................................................................................................... 43 6.2 APOLLO VIDEO TECHNOLOGY – VIDEO SURVEILLANCE SYSTEM (VSS) SUPPLIER .......................................................... 44 6.2.1 Apollo Video Technology’s Experience with Similar Projects ................................................................. 44 6.3 GENFARE – FAREBOX UPGRADE AND INSTALLATION ............................................................................................... 45 6.3.1 Genfare’s Experience with Similar Projects ............................................................................................ 45 6.4 ENGHOUSE TRANSPORTATION – OPTIONAL INTERACTIVE VOICE RESPONSE (IVR) SYSTEM PROVIDER .............................. 46 6.4.1 Enghouse’s Experience with Similar Projects ......................................................................................... 46 6.5 HELLA – OPTIONAL AUTOMATIC PASSENGER COUNTER (APC) HARDWARE SUPPLIER ................................................... 47 6.5.1 Hella’s Experience with Similar Projects ................................................................................................ 47 6.6 URBAN TRANSPORTATION ASSOCIATES (UTA) – OPTIONAL APC REPORTING SOFTWARE PROVIDER ............................... 48 6.6.1 UTA’s Experience with Similar Projects .................................................................................................. 48 7 TECHNICAL PROPOSAL .............................................................................................................................. 51 7.1 AIM SYSTEM SOLUTION OVERVIEW .................................................................................................................... 52 7.1.1 Build Time Data Flow ............................................................................................................................. 60 7.1.2 Real Time Data Flow .............................................................................................................................. 62 7.1.3 Historical Reporting Data Flow .............................................................................................................. 63 Page 1 of 308 7.1.4 TDB Data Flow ....................................................................................................................................... 64 7.2 AIM DESIGN & COMMUNICATIONS .................................................................................................................... 70 7.2.1 Capacities and Expandability ................................................................................................................. 70 7.2.2 Open System Architecture...................................................................................................................... 70 7.2.3 Vehicle Data Communications ............................................................................................................... 72 7.3 AIM SYSTEMS ................................................................................................................................................ 74 7.3.1 AVL ......................................................................................................................................................... 74 7.3.2 Time of Arrival – BusTime® ..................................................................................................................... 76 7.3.3 IVR ‐ BusLine .......................................................................................................................................... 98 7.3.4 Route and Schedule Adherence Analysis – CleverReports™ .................................................................... 99 7.3.5 On Board Video Surveillance – Apollo .................................................................................................. 129 7.3.6 Yard Wireless System ........................................................................................................................... 149 7.3.7 Bus Stop Announcements (BSA) – Option ............................................................................................ 161 7.3.8 Vehicle Health Monitoring – Automatic Vehicle Health Monitoring (AVM®) – Option ........................ 166 7.3.9 Automatic Passenger Counter (APC) – Option ..................................................................................... 170 7.3.10 Computer Aided Dispatch – CleverCAD® – Option ........................................................................... 189 7.4 AIM HARDWARE .......................................................................................................................................... 219 7.4.1 Network ............................................................................................................................................... 219 7.4.2 Servers ................................................................................................................................................. 219 7.4.3 Workstations ........................................................................................................................................ 225 7.4.4 On‐Board .............................................................................................................................................. 225 7.4.5 Electronic Display Signs ........................................................................................................................ 259 7.4.6 Installation ........................................................................................................................................... 263 7.4.7 Delivery ................................................................................................................................................ 265 7.5 TRAINING .................................................................................................................................................... 265 7.5.1 General Requirements ......................................................................................................................... 265 7.5.2 Training Plan ........................................................................................................................................ 265 7.5.3 Courses & Trainees .............................................................................................................................. 266 7.5.4 Clever Devices’ Training Program ........................................................................................................ 266 7.6 MANUALS .................................................................................................................................................... 272 7.6.1 General Requirements ......................................................................................................................... 272 7.6.2 Hardcopies ........................................................................................................................................... 272 7.6.3 Softcopies ............................................................................................................................................. 272 7.6.4 Manual Types and Users ...................................................................................................................... 272 7.7 SPARES ....................................................................................................................................................... 273 7.8 TEST EQUIPMENT .......................................................................................................................................... 273 7.8.1 Bus‐in‐a‐Box (BIB) ................................................................................................................................ 273 7.8.2 Ruggedized Laptop .............................................................................................................................. 274 7.9 PROJECT MANAGEMENT ................................................................................................................................. 275 7.10 DESIGN REVIEW ............................................................................................................................................ 279 7.11 TESTING AND ACCEPTANCE ............................................................................................................................. 281 7.12 PRELIMINARY PROJECT SCHEDULE .................................................................................................................... 282 7.13 MTD RESPONSIBILITIES .................................................................................................................................. 287 8 MAINTENANCE AGREEMENT ................................................................................................................... 289 8.1 WARRANTY AND MAINTENANCE OVERVIEW ....................................................................................................... 289 Page 2 of 308 8.2 TERMS OF WARRANTY ................................................................................................................................... 289 8.3 SUPPORT ..................................................................................................................................................... 290 8.4 WARRANTY AND MAINTENANCE ...................................................................................................................... 290 9 PRICE PROPOSAL FORM .......................................................................................................................... 293 10 ACKNOWLEDGEMENT OF ADDENDA FORM ............................................................................................. 295 11 BIDDER INFORMATION FORM ................................................................................................................. 297 12 CREDIT & WORK REFERENCES FORM ....................................................................................................... 299 13 PARTNER, SUBCONTRACTOR, & SUPPLIER LISTING FORM ........................................................................ 305 14 NONCOLLUSION DECLARATION/COMPENSATION CERTIFICATION FORM ................................................. 307 Page 3 of 308 [This page intentionally left blank] Page 4 of 308
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