Top 1152 valued sony customer PDF Book Page 46

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This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services

Marc Stickdorn; Markus Edgar Hormess; Adam Lawrence; Jakob Schneider
·569 Pages
·2016
·69.863 MB

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Consumer insight : how to use data and market research to get closer to your customer

Merlin Stone; Alison Bond; Bryan Foss
·305 Pages
·2004
·1.393 MB

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